Legal Receptionist

ROLES & RESPONSIBILITES: Front Desk & Client Experience

• Welcome clients, visitors, vendors, and employees with warmth, professionalism, and courtesy.
• Answer, screen, and direct incoming telephone calls accurately and efficiently.
• Maintain a consistent in-person presence at the reception desk during core business hours.
• Create a positive first impression by providing exceptional customer service to all guests.
• Schedule visitors with the building's security.
• Issue guest badges for firm visitors.
• Serve as a resource for employees by answering questions or directing inquiries to the appropriate contacts.
• Follow security and emergency procedures while assisting with visitor access and office safety.

Meeting & Office Coordination

• Schedule and confirm conference room and visitor office reservations.
• Coordinate meeting logistics, including room setup and preparation.
• Monitor visitor offices and shared spaces to ensure supplies remain stocked and available.
• Communicate maintenance requests and facility concerns to the appropriate teams.
• Maintain the reception area to ensure it is clean, organized, and presentation ready.
• Monitor visiting offices and shared spaces to ensure supplies remain stocked and available.

Administrative Support

• Prepare and distribute daily reports accurately and on time.
• Prepare weekly utilization and reservation reports.

Knowledge, Skills & Attributes

• Minimum of 5 years of experience in a receptionist, front desk, or administrative support role within a professional office environment; legal experience is preferred but not required.
• Exceptional customer service and interpersonal skills with a hospitality-first mindset.
• Strong organizational skills with the ability to manage multiple priorities independently.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Familiarity with conference room management software.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Professional appearance with a positive, dependable, and service-oriented attitude.
• Strong attention to detail and the ability to work effectively in a fast-paced environment.

Qualifications

• Passion for delivering exceptional customer service and creating a welcoming workplace experience.
• Reliable, punctual, and proactive with a strong work ethic.
• Excellent organizational and time management skills.
• Ability to multitask while adapting to changing priorities.
• Strong problem-solving skills and the ability to work independently.
• High school diploma or equivalent required; additional education is preferred.

Compensation

The compensation range for this role is up to $30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.