Loan Officer

About the role

This position is for SHELTER HOME MORTGAGE, one of the Family of Companies of Newrez LLC.

Shelter Home Mortgage

Your mortgage experience is only as good as your loan officer - and our loan officers are the best in the mortgage industry! Shelter was founded in 1984 and has been originating loans in Georgia since 1993. We partner with real estate companies to offer you a convenient one-stop experience for your home buying and financing needs. Today, we are recognized as the industry leader in mortgage partnerships because we are experts in our business and deliver outstanding service.

Principal Duties

• Sell loan products offered by NewRez
• Contact prospective clients to develop and maintain referral sources.
• Meet with prospective clients at outside locations such as a client's home.
• Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
• Engage in marketing and promotional activities in support of your own sales.
• Meet monthly minimum personal production goals

Take mortgage loan applications and prepare effective loan proposals

• Determine a consumer's needs and offer the appropriate product
• Originate loans for appropriate amounts, rates, and terms that comply with NewRez's program guidelines

Provide consumers with a superior level of customer service

• Quickly and accurately answer all customer inquiries in a professional manner.
• Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.
• Provide assistance to applicants and solve all problems that may arise between application and settlement
• Stay informed of developing trends in the mortgage industry
• Attend/assist with scheduled meetings, training sessions and courses
• Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct

Principal Customers of the Position

Internal Customers: Underwriting, Processing, Closing, Quality Assurance, Vendor Coordination, and Secondary Marketing

External Customer: The Borrower(s)

Education and Experience Requirements

• Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check
• Minimum successful 1 year mortgage loan origination experience

2 year college degree preferred (or equivalent experience)

Proven sales skills and leadership abilities

Knowledge, Skill and Ability Requirements

• Bilingual in English and Spanish
• Ability to quickly connect with people in an outgoing, friendly manner
• Persuasive, selling communication skills

Strong sense of responsibility for completing work quickly and accurately:

• Ability to handle faster-than-average pace of activities
• Detail-orientation with efficient focus on work activities
• Careful decision-making skill with ability to avoid mistakes
• Ability to delegate in a positive style with thorough follow up skills
• Excellent oral, written, listening, and organizational skills
• Basic computer skills
• Ability to work independently
• #Shelterhome

Company Perks

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Casual Workplace
• Employee Engagement Activities

Company Benefits

• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities

Newrez NOW

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions