Manager, Field Operations
- Location
- Jacksonville, FL · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 6+ years
- Education
- Bachelor's degree
- Listed
- 21 days ago
Skills & highlights for this role
- commercial HVAC service
- quote review and management
- technical troubleshooting
Also useful
- Microsoft Excel
- Microsoft Word
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Life insurance
About the role
Welcome! As Operations Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment; processes quotes from service providers to customers.
Key Responsibilities
Review and manage all repair quotes submitted by the service providers and submits to the National Accounts customer Conduct strategic account review meetings with clients on total cost of ownership. Provide technical support for the department Evaluate & resolve technical issues Provide technical assistance for customers Resolve billing problems of a technical nature Help customer service (dispatch) with technical problems Performs other duties and tasks as assigned Regular, reliable attendance Desired Skills and
Pay and benefits
Ability to multi-task and prioritize work responsibilities. Ability to work independently and to instruct others. Industry specific knowledge of various components associated with HVAC service field. Minimum of 5 years proven field experience in commercial HVAC Minimum of 5 years as an HVAC service manager or adequate field supervisory experience.
Working knowledge of the techniques, methods, tools, & safety precautions of the HVAC trade. Must possess excellent interpersonal and organizational skills; able to maintain and protect confidential information. Must be proficient with computers - including but not limited to Microsoft Word and Excel. Must communicate effectively verbally and in writing with customers and service technicians.
What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. To request an accommodation, please email
Equal opportunity and legal notices
Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities * Minimum Experience: 6+ years * Minimum Education: Bachelor's Degree Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.
From Service Experts's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Service Experts
All Service Experts jobsCommon questions
Where is the Manager, Field Operations job at Service Experts located?
This Manager, Field Operations position at Service Experts is located in Jacksonville, FL (On-site). Always check Service Experts's application page for specific state eligibility or relocation policies.
What qualifications are required for Manager, Field Operations at Service Experts?
For the Manager, Field Operations role, Service Experts highlights 6+ years of relevant experience; a bachelor's degree; experience with commercial HVAC service, quote review and management, technical troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Manager, Field Operations position at Service Experts?
This listing links directly to Service Experts's Workday application page. You can apply directly on Service Experts's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.