North America Strategic Supplier Performance Analyst

About the role

• Work Schedule
• Standard (Mon-Fri)
• Environmental Conditions
• Office

How You Will Make an Impact

Drive supplier performance and operational excellence across Thermo Fisher Scientific’s strategic supplier portfolio. Through data-driven performance management, supplier partnerships, root-cause problem solving, and continuous improvement, you will strengthen supplier accountability, mitigate supply risk, and improve supply reliability. As an individual contributor, you will partner with supplier leadership and cross-functional teams to deliver sustainable performance improvements that enhance customer experience and support business growth.

Location: Pittsburgh, PA. Relocation assistance is NOT provided.

• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, which includes a drug screening.

Key Responsibilities

• Own performance for an assigned portfolio of strategic suppliers through KPI management, supplier scorecards, performance reviews, and data-driven analysis.
• Build strong supplier relationships and lead structured performance reviews in partnership with Portfolio Management to assess results, identify risks and priorities, and drive accountability for agreed actions.
• Analyze performance trends and lead root-cause problem solving to address systemic or recurring supplier issues and prevent recurrence.
• Develop and drive supplier recovery and corrective action plans with clear owners, milestones, outcomes, and recovery dates.
• Proactively assess supplier capacity, material availability, lead times, quality, operational changes, and continuity risks; partner with Planning to improve forecast alignment and supply readiness.
• Lead significant supplier escalations and coordinate internal and supplier resources to minimize customer and business impact.
• Identify and lead continuous improvement initiatives that strengthen supplier capability, improve supply reliability, and deliver sustainable performance improvement.
• Partner cross-functionally with Planning, Portfolio Management, Logistics, Customer Service, Quality, Compliance, Finance, Commercial, and other teams to resolve complex supplier performance issues.
• Translate supplier performance data into clear insights, risks, priorities, and recommendations; support business reviews and executive engagements with concise, actionable reporting.
• Communication & Customer Focus – Communicates performance, risks, and recommendations clearly while prioritizing customer outcomes.

Core Competencies

• Supplier Performance Management – Builds strong supplier partnerships, drives accountability, and delivers sustainable performance improvement.
• Strategic Thinking & Risk Management – Connects supplier performance, capability, and risk to business priorities and proactively identifies potential supply impacts.
• Business Acumen – Understands the customer, operational, and financial impact of supplier performance.
• Analytical & Problem-Solving Skills – Uses data, trends, and root-cause analysis to identify priorities and develop sustainable solutions.
• Collaboration & Influence – Builds strong cross-functional and supplier relationships and drives action without direct authority.
• Operational Excellence & Continuous Improvement – Improves supplier capability, standardizes processes, and prevents recurring performance issues.
• Communication & Customer Focus – Clearly communicates performance, risks, and recommendations while prioritizing service and customer outcomes.

Minimum Requirements

• Bachelor’s degree in Supply Chain, Business, Operations, Engineering, or related field.
• 1-3 years of relevant experience in supply chain, procurement, supplier performance, planning or analytics, operations, or related function.
• Experience leading analysis on data sets or business case challenges, identify trends and root causes, and translate insights into actionable plans
• Ability to manage multiple relationships, priorities, risk, and improvement initiatives simultaneously.
• Experience leading cross-functional initiatives and influencing stakeholders without direct authority.
• Strong analytical, communication, presentation, problem-solving, and relationship-management skills

Preferred Qualifications

• Experience supporting strategic supplier relationships or supplier performance within a complex supply chain environment.
• Experience leading supplier performance reviews, operational business reviews, recovery plans, or continuous improvement initiatives.
• Experience with supplier capacity planning, forecasting, supply risk management, or business continuity.
• Experience in life sciences, healthcare, distribution, or a regulated industry.
• Knowledge of supplier performance measures including Fill Rate, On-Time Supplier Performance, past due backlog, lead-time accuracy, quality, and supply risk.
• Proficiency with Mainframe and data visualization tools such as Power BI.
• Lean Six Sigma, APICS, CPSM, or other relevant professional certification.

Additional information

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company 401k, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.