NPI Technical Program Manager

In this role you will

• Partner with Platform leads and the engineering team to drive program schedule, timelines and execution end to end.
• Own build planning and production coordination for hardware platforms from part / tooling kickoff through production output to fleet hand-off.
• Drive material forecasting, Clear-to-Build (CTB) analysis, dashboards, and readiness reporting to keep build schedules honest and risks visible.
• Manage hardware staging and acceptance hand-offs to the fleet integration team.
• Coordinate arrival of COTS hardware from global vendors, including modifications for repair, allocation, tracking, replenishment, and end-of-life management.
• Run logistics readiness and troubleshooting for incoming components, and chase down the missing 2% before it becomes a blocker.
• Route custom hardware requests across internal build and fabrication space and external vendors.
• Partner with supply chain and procurement on vendor follow-up, lead-time management, and risk mitigation on long-lead and single-source parts.
• Identify and implement process improvements in how PI plans, builds, and ships hardware as the program scales.

What we hope you'll bring

• Bachelor's degree in Engineering or a related field. Experience with shipping hardware is required.
• 3+ years of experience in operations, supply chain, manufacturing program support, or engineering program management, including cross-functional and vendor engagement.
• Strong organizational and project management skills, with a proven ability to drive process improvements and manage multiple priorities in a fast-paced environment.
• Proficiency with operational tools such as Notion, Linear, Excel, project trackers, and procurement, ticketing, or workflow systems.
• Excellent written and verbal communication. Able to translate engineering detail into clear status updates for both technical and executive audiences.
• Willing to travel domestically and occasionally internationally to vendors and contract manufacturers.
• Experience in R&D operations, robotics, or other technical environments with complex procurement, NPI, or capitalization requirements.
• Familiarity with electromechanical systems, PCBA, machined parts, or robotics hardware.
• Direct experience with build planning, BOM management, Clear-to-Build analysis, or material readiness for hardware programs.
• Hands-on bias: a willingness to spend time on the build floor working alongside technicians and engineers.
• Ability to identify and implement process improvements using data and cross-functional input.
• Familiarity with ERP/MRP, PLM, or production tracking tools.