Office Assistant 2 (PCN 064963)

The Recruitment Period for This Vacancy Has Been Extended

This position is open to Alaska Residents Only.

The Division of Juvenile Justice is recruiting to fill a Office Assistant 2 position located in Bethel at Bethel Juvenile Probation Office.

What you will be doing

Under the general supervision of the Bethel District Supervisor, independently performs a wide variety of complex clerical duties in support of Juvenile Probation Officers, and Juvenile Justice Counselors facility staff. Represents the Division of Juvenile Justice as the primary first contact at the Bethel Youth Facility directing incoming telephone inquiries and greeting the public.

As the primary reception for the office, provides information, explains procedures to the public and other governmental agencies with information requiring knowledge of juvenile probation and facility programs. After determining public needs, direct to appropriate staff. Assurance of proper messages, taking determination of calls that may need emergency handling and use of proper procedures is required of all contacts.

The Benefits of joining our team

We are a small, close-knit, dedicated team with close ties in the communities we serve. We take pride in working well with the local entities including police departments and courts, tribal partners, district attorney’s, school districts, and residential- and community-based treatment providers. Our caring and dedication to achieving the most benefit to our probationers is recognized throughout our area.

Joining our team will bring you the opportunity to have a significant impact on young peoples lives and our communities. We believe in enhancing strengths in our staff by promoting training and professional development.

The working environment you can expect

• This position is located at the Bethel Youth Facility, 950 State Hwy, Bethel.
• In addition to Bethel, we supervise youth in the 56 villages of the Yukon-Kuskokwim Delta.
• This is a fulltime position and as an Office Assistant 2, your work hours will be from 8:00am to 4:30pm, Monday through Friday, with a hour lunch break.

Who We Are Looking For

*Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• *Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• *Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

*Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• *Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing,sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarterhours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adulteducation course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in fullstanding by an accredited college or university; 4) highest grade of school completed plus an amount of paid orvolunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answeringphones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

• Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that theapplicant possess a regular driver's license and be 18 years of age or older.
• Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.At time of interview applicant must submit:* The names and telephone numbers of three (3) professional references.

• Two (2) performance evaluations from previous employers, if available.
• A copy of academic transcripts, to verify post-secondary education used to meet the minimum qualifications. Transcripts are required with each application. (Unofficial are okay, please ensure that the institution name is listed on the transcripts).

Please read the information below carefully. This applies to your application submission.

• EDUCATIONTo verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application.
• If you have not obtained a degree, please indicate the number of units completed.
• Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.

(Unofficial are okay, please ensure that the institution/URL name is listed on the). Transcripts can be attached at the time of application, provided at the time of interview, or if/when requested prior to scheduling an interview.

Special Instructions for Foreign Education

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

Work Experience

When using work experience not already documented in your application, please provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application.

If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

Note

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

• The State of Alaska does not provide VISA Employer sponsorships.
• RECRUITMENT SCOPE: This position is open to Alaska Residents Only.

Multiple Vacancies

• This recruitment may be used for more than one (1) vacancy.
• The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
• Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.

NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or (907) 465- 4095.If you choose to be contacted by email,please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.