Office Manager

About the role

• Chasse & Mangum, CPAs & Consultants
• Office Manager
• Auburn, ME

Chasse & Mangum, CPAs & Consultants is seeking a polished, highly organized Office Manager to serve as the operational backbone of our Auburn, Maineoffice.

This hands-on role keeps the firm running smoothly and makes every client feel welcome. You will greet clients, schedule meetings, manage client intake and tax form distribution, help clients navigate the client portal, and support light billing, payment processing, and payroll data collection, all so our CPAs and advisors can stay focused on serving clients. The Office Manager is the steady hand that keeps deadlines, workflow, and communication on track.

This is an ideal opportunity for a proactive, people-focused professional who takes pride in creating an organized, welcoming, and efficient workplace, and who values a friendly people-centric work environment.

Qualifications

• High school diploma or equivalent; an associate or bachelor's degree in business administration, accounting, or a related field is a plus.
• 5+ years of office management or senior administrative experience, ideally within a CPA firm, accounting practice, or other professional services environment.
• Working knowledge of basic billing and payment processing; familiarity with tax season workflows is strongly preferred.
• Tech-savvy, with genuine excitement about learning and implementing new software; experience with client portals or practice management systems is a plus.
• Ability to identify issues, resolve discrepancies, and follow through without repeated supervision.
• Polished communication skills, a warm and client-first demeanor, and the discretion to handle confidential financial information.
• Ability to manage competing priorities and meet firm deadlines, especially during peak tax season.
• Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams.

Benefits of the Job

• Salary range of $70,000-$85,000
• Fully in office, Monday-Friday schedule, with flexibility outside of tax season
• Group health insurance
• Dental insurance fully covered by the company and e mployer-paid life insurance
• 3 weeks of PTO, increasing with length of service
• 10 paid holidays
• SIMPLE IRA retirement plan with company match

Responsibilities

• Greet clients and visitors and serve as the welcoming first point of contact in person, by phone, and by email.
• Schedule and coordinate client meetings, managing calendars to keep appointments running smoothly, especially during tax season.
• Manage the intake of client information, ensuring files are complete, accurate, and securely organized.
• Manage the distribution of tax forms to clients and track what has been sent and returned.
• Assist clients with troubleshooting client portal questions, guiding them through uploading and viewing their documents.
• Handle light payment processing and ensure client payments are recorded accurately and promptly.
• Perform basic billing and invoicing in support of the firm's client accounts.
• Print, assemble, and distribute reports for staff and client meetings.
• Collect and organize data for payroll processing, ensuring accuracy and on-time submission.
• Champion new technology by learning, implementing, and helping the team adopt new software and tools.

Skillcloud has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE

Chasse & Mangum, CPAs & Consultants is a Maine-based CPA and financial consulting firm built on a straightforward approach to finance. Formed when Chasse & Company and Mangum & Associates joined forces, the firm brings more than 70 years of combined experience to privately held Maine businesses from offices in Auburn and Brunswick. Its CPAs work with clients year-round, not just at tax season, offering business accounting, tax planning and representation, strategic financial planning, and wealth management.

I certify that the information contained in this application and resume is accurate and complete to the best of my knowledge. I understand that providing false, misleading, or incomplete information may result in the denial of employment or termination of employment if hired.