Office Specialist - Agency Front Desk

About the role

The work we do matters!

• Hiring Agency: Water, Energy, and Environment - Agency 84
• Location: Lincoln, NE
• Hiring Rate: $17.642

Job Posting: JR2026-00030498 Office Specialist - Agency Front Desk (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

12-01-2026

About the role

Under general supervision, serves as primary receptionist for the agency.

You will have the opportunity to work in a productive and creative environment where two days are ever the same!

As the largest and most diverse employer in the state the state offers a wide variety and availability of career advancement and the opportunity to be part of meaningful work and make a difference through public service.

Please let us tell you what you will get as a State employee!

• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match on first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits

Location and address of position: 245 Fallbrook Blvd - Suite 100 - Lincoln, NE (Free Parking)

Work schedule: Monday - Friday - 8:00 a.m. - 5:00 p.m. Flexible schedule, 10-hour workdays allowed after six-month probation with management approval.

For a complete listing of job duties, requirements, and to apply go to: statejobs.nebraska.gov

Job Duties

• Answers and directs incoming phone calls on the agency's switchboard.
• Provides information, greets and directs guests to appropriate employees, office, or section.
• Inform staff of visitors' presence in reception area.
• Records messages for staff from visitors and callers.
• Assists customers and delivery agents in Agency lobby.
• Assists with safety, disaster and emergency evacuation procedures.
• Monitors and logs incoming facsimiles on agency's primary fax line.
• Receives and signs for packages and certified mail.
• Primary contact for reporting building issues and disseminating agency-wide information.

Minimum Qualifications

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Preferred Qualifications

• Experience in receptionist, administrative support, or records management work.
• Customer service experience.
• Ability to sit at a computer for long periods of time.

Other (Required for the position)

• Valid driver's license or the ability to provide independent transportation
• Ability to maintain regular and reliable attendance.
• Ability to lift 20 pounds
• Submit a resume or list on the application specific detailed experience relevant to the position in years and months.
• Submit a current list of at least professional references (previous employers) with valid telephone numbers.

Knowledge, Skills & Abilities

Knowledge of: Practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; customer service processes and principles; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.

• Skills in: Microsoft Office Suite, customer service, multi-line phone transferring. Multi-tasking, prioritizing duties, verbal and written communication.
• Ability to: Ability to sit at a computer for long periods of time.

Communicate in person and by telephone, email, and in person; interact effectively with persons of diverse backgrounds; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of the employing agency; learn agency policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

• If you're currently employed by the State of Nebraska, please don't apply through this external career site.
• Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page.
• You can access Workday anytime through the Link web page:

Benefits

• We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
• Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status.