Operations Manager, Asset Protection - DC/FC - Ecommerce

Position Summary

As a key leader in our ecommerce fulfillment center, you will champion data-driven decision-making and operational excellence to protect our people, property, and products. You will develop and execute asset protection strategies, ensure regulatory compliance, and foster a safe, secure, and efficient fulfillment environment.

What you'll do

• Leverage Data and Technology: Identify problems, determine root causes using data, develop and implement technology changes, and create dashboards and visualizations for stakeholders and leadership.
• Drive Business Solutions: Provide recommendations to solve complex business issues, develop business cases with projected ROI or cost savings, align business requirements to overall strategy, and recommend new processes.
• Ensure Environmental Compliance: Support regulatory visits, prepare audit reports, implement environmental policies, ensure compliance with legislation, and integrate environmental considerations into process design.
• Maintain Operational Excellence: Explain key operational functions and their relevance to the enterprise strategy, identify and document SOPs and OBW processes, and recommend improvements to existing operational processes.
• Enhance Asset Protection: Conduct investigations, recognize security breaches and thefts, implement and monitor access control and emergency services, generate and analyze loss and shrinkage reports, and develop prevention practices.
• Collaborate and Communicate Effectively: Engage with team members and stakeholders, establish credibility, present complex information clearly to various audiences, and assemble and prepare structured reports and materials based on relevant data.
• Influence and Feedback: Influence team members and leaders to act based on sound recommendations, seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.
• Ensure Employee Health and Safety: Coordinate with emergency responders, evaluate facility environments against OSHA guidelines, improve health and safety processes, enforce compliance with OSHA standards, design emergency evacuation plans, and educate employees on health and safety hazards.
• Drive Process Improvement: Define critical workflows, identify process problems, focus on significant issues to maximize efficiency, implement methods for process improvement, and coach team members to develop process improvement skills.

What You'll Bring

• Data Collection & Analysis: Skilled in data gathering, problem identification, and root cause analysis.
• Data Visualization & Governance: Proficient in dashboard creation, data visualization, and ensuring data quality.
• Operational Excellence: Experienced in process improvement and operational efficiency.
• Asset Protection: Knowledgeable in asset protection, investigations, and security best practices.
• Collaborative Communication: Effective communicator with strong presentation and feedback skills.

Additional information

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• 2 years' experience in Retail, Supply Chain, or Manufacturing environment.

Option 1: Bachelor's Degree in Criminal Justice, Occupational Safety Management, Audit, or related field;, AND 1 years' experience in the field of Asset Protection, Audit, Investigations, or Environmental, Health and Safety within Supply Chain, Retail, and Manufacturing, or related field.

Option 2: 3 years' experience in the field of Asset Protection, Audit, Investigations, Safety or Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, or related field.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Certifications such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional; Certified Safety Professional; or Non-degreed certifications Certified Safety Manager; or related.), Microsoft Office Suite; SharePoint and OneDrive

Primary Location

799 SARA LEE ACCESS RD, KINGS MOUNTAIN, NC 28086-0000, United States of America