Operations Supervisor

About the role

As a front-line supervisor on our operations team, you will be responsible for supporting the Production Manager in the day-to-day operations in our food-based fulfillment center. The Production Supervisor is accountable for meeting or exceeding all operational goals through strong interpersonal communication, strategic planning, and a commitment to excellence. The ideal candidate builds strong professional relationships across departments, is an agent of change, and prioritizes the safety of both our team and our customers.

To perform this job successfully, an individual must be able to perform each essential duty within the warehouse satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required.

You will

• Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
• Responsible for implementing and adhering strictly to SQF guidelines, prerequisite safety plans, and facility sanitation controls.
• Actively ensures shift teams are effectively trained, evaluated, and consistently meeting the facility's food safety and operational objectives.
• Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence.
• Foster a collaborative and transparent environment, ensuring information flows effectively across departments.
• Uphold and enforce safety and quality protocols within the facility. Conduct regular safety training sessions and inspections to maintain a secure working environment.
• Optimize the allocation of resources, including manpower and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows.
• Lead and mentor front-line operations staff, fostering a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance.
• Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with our HR and Learning teams to implement training programs.

You are

• Able to adapt to changing priorities, delegate, and manage time efficiently
• Strong team management skills with ability to lead large teams
• Safety-focused with strict adherence to company standards and safety procedures
• Able to analyze problems and strategize for improved outcomes
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation

You have

• Previous leadership experience in a warehouse or manufacturing environment
• Experience in one or more operational areas such as production, inventory management, receiving, prep, or quality assurance
• Familiarity with regulatory requirements for operating plants
• An ability to adapt to changing priorities, delegate, and manage time efficiently
• Experience training others to new processes or procedural updates
• An aptitude for equipment operation and troubleshooting
• Excellent leadership, team building, and people management skills
• Strong interpersonal skills and communication with all levels of management
• Excellent conflict-resolution and decision-making abilities

Nice to have

• Experience with or certification in Lean Six Sigma, PMP, TPM or other relevant certifications
• Experience conducting root cause analysis investigations

What we do for you

• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits
• Salary range - $65,000 - 75,000/yr

Schedule

• 2nd shift (2pm - 10:30pm)
• 8-hour shifts, 5 days per week or
• 10-hour shifts, 4 days per week
• Must be available to work weekends, nights, and holidays as needed

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