Operations Support Intern (Spring 2027)

About the role

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.

Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

The operations intern works with the operations team in the Baltimore, Maryland office. Operations interns assist the operation team with daily in-office tasks that support office functions.

• Reports To
• Operations team
• Learning Objectives
• Learn how community members can support humanitarian immigrants in the Baltimore metropolitan area
• Learn best practices for operating office daily functions
• Learn how to provide culturally sensitive support to youth, parents/guardians, and community partners

Responsibilities

• Support the front desk by assisting clients waiting in the lobby and stamping envelopes
• IRC vehicle maintenance such as checking the mileage and tire pressure
• Assist with organizing, tracking and facilitating staff access to contributions in kind (donations)
• Stock and track items in the supply room
• Distribute and track computers and key fobs for staff
• Prepare desks for new hires
• Other duties as assigned

Qualifications

• Prior experience and/or interest in working with refugees and immigrants preferred.
• Prior experience and/or interest in operations preferred.
• Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Flexible and reliable, with outstanding attention to detail in copy editing.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
• Fluency in English required.

Position Details

• IN-PERSON: Spring 2027 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.
• DATES: Internships start with a required orientation on Wednesday, Jan 27th (approx. 9:30 AM - 3 PM). Regular weekly hours start the week of Jan 27th, 2027, and will continue through May 16th, 2027 (14 total weeks).
• HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.
• LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
• REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2027 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

• DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Monday January 4th.
• INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning January 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately January 4th through January 20th, 2027.
• OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than 20th, 2027. Confirmations will be due at the latest by January 22nd, 2027