Order Processing Specialist

About the role

Love Catching Mistakes Before They Happen? This Role's Built for You.

You notice the details others miss. You're the type who double-checks the math, confirms the product code, and makes sure it all adds up, because when it does, everything runs smoother. At Wisenbaker, we don't just want that skill set, we depend on it.

As an Order Processing Specialist, you'll be the engine behind clean, accurate, and on-time order releases. You'll coordinate across teams, flag errors before they become issues, and make sure every project kicks off with clarity and precision. If you're a master of organization, quoting, and process flow, we're ready to hand you the reins.

Your Mission

You'll own the quote-to-order process. From PO reconciliation and quoting to managing product orders and scheduling measures, you'll be at the core of our order pipeline. It's part detail wizard, part problem solver, and 100% essential.

What You'll Be Doing

• Cross-reference account process sheets daily to stay current with updates
• Process and release all product orders with total accuracy
• Double-check data entry for order integrity and release sales orders
• Handle quoting and PO reconciliation for internal orders - no loose ends
• Schedule measures and manage customer order entries
• Ensure product availability and lead-time expectations are met
• Maintain and track the Need PO List
• Provide excellent internal and external communication via phone and email
• Attend model home and internal account meetings when applicable
• Stay up to date with evolving product knowledge and builder systems
• Cross-train on the Customer Service Rep role

What We're Looking For

• High school diploma required - college degree preferred
• 1-2 years of customer service or administrative experience a plus
• Sharp attention to detail with strong time management skills
• Comfortable with basic math calculations and reconciling purchase orders
• Strong written and verbal communication
• Ability to work independently and under pressure
• Proficient in Microsoft Office and Windows environments