Part Time Room Service Server (PM + Weekends)

About the role

Basic Purpose: As a Room Service Server, you will create seamless and memorable dining experiences for guests in the comfort of their rooms. You will be responsible for delivering orders with care, precision, and attention to detail, ensuring each interaction reflects warmth and professionalism. As part of the Food & Beverage team, you will play a key role in maintaining high service standards and guest satisfaction.

This position will be responsible for working the weekend evening shifts on Friday, Saturday, and Sunday. Evening shift times will vary from 2pm-10pm, 3pm-11:30pm, 4pm-12am, and on occasion, 6pm-2am.

What you will do

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What you bring

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

What we offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $16.37 per hour + tips
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis

Facebook

• LinkedIn: Learn more about who we are: We Are Four Seasons
• Candidates must have valid work authorization for the U.S.
• Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!