Patient Financial Advisor II, Day Shift, Patient Access

White Oak Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

As a Patient Financial Advisor II you will

• Supports current care plan and through-put within acute medical center on-site acute services.
• Supports financial processes including authorizations, verifications, and financial options for patients in-house as stated above. tracks available service days.
• Works with CM to ensure patients financial obligations are met coordinates with CM to support discharge planning
• Coordinates and collaborates with current eligibility vendor
• Provides direct patient financial counseling if appropriate
• Assisting patients to complete AHC charitable applications at the support center location
• Works with limited direct supervision
• Can complete all PFA I duties if required

Qualifications include

• Minimum of 3 years' experience within a healthcare financial environment. Can include insurer or public health setting as well.
• High School Graduate or equivalent. Some college preferred.
• At least one year establishing eligibility and/or payment authorizations
• Requires strong knowledge/training in government payor rules and regulations
• Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities
• Bilingual Spanish preferred

Work Schedule

• Employment Type: Full-time
• Hours per Week: 40 hrs/week
• Typical Daily Schedule: 8:00am to 4:30p Monday thru Friday
• Shift Type: Day Shift
• Weekend Requirements: Rotating weekends
• Holiday Requirements: Follow company holiday calendar
• Shift Differential Eligible: Yes

Pay Range

$20.51 - $27.21

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).