Patient Services Associate - Temporary
- Location
- Philadelphia, PA
- Listed
- 13 days ago
About the role
Number of Positions In Requisition
0
Job Details
The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Job Duties
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
- Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
- Other duties as requested or assigned.
Minimum Qualifications
- High School Diploma / GED
- Must be able to communicate courteously with patients and/or visitors.
- Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
- Ability to complete multiple tasks and work under pressure.
- Ability to maintain confidentiality of patient information.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please
Equal opportunity and legal notices
This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
- Work Shift
- Workday Day (United States of America)
- Worker Sub Type
- Regular
- Employee Entity
- Primary Location Address
- 100 S 9th Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.
Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.
Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.
Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.
Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
From Jefferson Health's careers page, first listed on Rolev.ai on October 28, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Patient Services Associate - Temporary role at Jefferson Health, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Patient Services RepresentativeShriners Childrens · Spokane, WA
- Patient Services CoordinatorNyuhs · Vestal, NY
- Patient Services Representative AssociateSpectrum Health · United States
- Patient Services Dining ManagerCarilion Clinic · Roanoke, VA
- Patient Services SpecialistAoncology · TX-Houston
- Patient Services Representative FloatAvera · Le Mars, IA
More at Jefferson Health
All Jefferson Health jobs- Patient Services Associate I - Jefferson Surgery Center - LanghorneJefferson Health · Bucks County, PA
- Patient Services Associate II - Neurosurgery - Abington - Full-Time DaysJefferson Health · Montgomery County, PA
- Patient Services Associate II - Asplundh Cancer Pavilion (FT, Days)Jefferson Health · Montgomery County, PA
Common questions
Where is the Patient Services Associate - Temporary job at Jefferson Health located?
This Patient Services Associate - Temporary position at Jefferson Health is located in Philadelphia, PA. Always check Jefferson Health's application page for specific state eligibility or relocation policies.
How do I apply for the Patient Services Associate - Temporary position at Jefferson Health?
This listing links directly to Jefferson Health's Workday application page. You can apply directly on Jefferson Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.