Orthocarolina
Direct Workday career site

Patient Services Specialist- Randolph Pediatrics

Location
Charlotte, NC
Listed
Today

Essential Functions

  • Prepares paperwork necessary for the patient visit.
  • Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges.
  • Collection of co-payments/co-insurance and balances due.
  • Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills and Abilities

  • Excellent customer service skills
  • Working knowledge of insurance
  • Epic/EMR background a plus
  • Medical terminology

Qualifications

  • High school graduate and/or associate or bachelor's degree
  • Prefer minimum of one year experience in medical clinic setting.
  • Employee Type
  • Regular

Qualifications

  • Skills
  • Education
  • Certifications
  • Language
  • Work Experience

About Orthocarolina

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement.

We are currently searching for a Patient Services Specialist to join our team at our OrthoCarolina Pediatric office location in Charlotte

The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.

Read the original posting

From Orthocarolina's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Patient Services Specialist- Randolph Pediatrics job at Orthocarolina located?

This Patient Services Specialist- Randolph Pediatrics position at Orthocarolina is located in Charlotte, NC. Always check Orthocarolina's application page for specific state eligibility or relocation policies.

How do I apply for the Patient Services Specialist- Randolph Pediatrics position at Orthocarolina?

This listing links directly to Orthocarolina's Workday application page. You can apply directly on Orthocarolina's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.