People Operations Generalist

The Role

We're looking for a People Operations Generalist to join our growing People team. You'll touch the employee lifecycle end-to-end - from offer acceptance through offboarding - while helping to build the processes and documentation that let our People function scale with the business.

This is a great fit for a highly organized, systems-oriented people person who thrives in a fast-paced environment and wants to build operational foundations, not just maintain them.

What you’ll do

• Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
• Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
• Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly - and always feel supported even when no one's in the room.
• Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
• Help bring employee experience programs and events to life, from team offsites to milestone recognition, that reinforce culture and make people feel valued.
• Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Requirements

• 2+ years of People Operations experience, preferably at a high-growth startup.
• Demonstrated ability to build and document HR processes from the ground up, not just execute existing ones.
• Strong written communication: you write clearly, keep things simple, and know your audience.
• Experience managing employee data with accuracy and discretion.
• Comfortable handling competing priorities without losing track of the details.