Pharmacy Technician II

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This is an onsite Pharmacy Technician II position for Reading Hospital Wyomissing Pharmacy, located at 1001 Reed Ave STE 400 Wyomissing, PA 19610. This is a full-time position consisting of 8 to 10-hour shifts with rotating weekends and holidays. Minimum $22/hr.

A Pharmacy Technician in our organization is a positive, team-oriented professional committed to delivering outstanding customer service and patient care. Successful candidates are able to manage multiple priorities, adapt to changing demands, leverage technology effectively, and communicate clearly with patients, providers, and colleagues.

Responsibilities

• Responsible for creating a patient profile in the pharmacy information system.
• Communicates with patients, prescribers, and other staff to solve problems or answer questions.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares the medication for pharmacist review and verification.
• Submits/receives order and places inventory in stock.
• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
• Operates the point-of-sale system.
• Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
• Assists Pharmacist by providing required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager companies to resolve plan and patient specific adjudication issues.
• Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription and curbside programs.
• Performs related duties as assigned.

Education

Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification preferred.

PA Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required. For further information, please consult the state board of Pharmacy.

Skills

• Ability to build positive relationships through effective communication and collaboration
• Ability to work quickly and accurately under time and volume constraints
• Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
• Familiarity with pharmaceutical products, services and drug interactions
• Strong organizational skills; attention to detail
• Good analytical skills
• Proficiency with pharmacy management systems
• Proficiency with Microsoft M365 software applications for productivity, reporting, and communication
• Spanish-language proficiency is a plus but is not required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
• Full time