Procurement Specialist II (Talent Pool)

About the role

Don't see the perfect role open right now? That's okay! Our Talent Pool is your way to raise your hand and say, "I'd love to be part of AGS when the timing is right." By joining, you'll stay connected and be first in line when new opportunities like the Program Specialist, open up.

Responsibilities

• Operational support of the procurement process and driving value to our clients through the delivery of visibility and Insight Into services spend.
• Triage incoming requirements to determine the most appropriate engagement type.
• Assist client with establishing or extending Statements of Work (SOW) and associated resource assignments.
• Confer with suppliers to gather required information, to include price, delivery schedules and key project terms.
• Manage primary customer support activities including quality review of service provider and timekeeping and milestone tracking activities via the VMS tool, or other applicable technology.
• Develop, maintain and influence relationships with the client, as well as within AGS.
• Manage client expectations through timely feedback and proactive communication.
• Identify risk situations and coordinate with management.
• Assist in collection of data related to the performance of suppliers.
• Structure and distribute Requests for Information (RFIs) to gather supplier qualification data and information.
• Process focus to ensure that client expectations and SLAs are being exceeded.
• Field questions from clients and handle or escalate as appropriate.
• Maintain and update monthly activity and performance reports including program audit reports, SOW/project activity reports, invoice reports, etc.
• Constant and professional interaction via email and phone with client, suppliers, and other partners.
• Engage internal stakeholders to understand business objectives and desired outcomes for technology enhancements.
• Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.

Qualifications & Requirements

• Exhibits self-motivating behavior that leads to proven results.
• 3-5 years of procurement/procurement-related experience.
• Minimal level of direction needed for advanced responsibilities.
• Demonstrated results in developing successful relationships with client managers.
• Demonstrated ability to establish expectations with client managers.
• Completed AGS Way Procurement Solutions training.
• Bachelor's degree preferred.
• Customer focus and understanding of high level of service delivery.
• Excellent verbal and written communication skills.
• Accuracy and efficiency in high volume coordination activities.
• Advanced analytical and problem-solving skills.
• Strong data competency specific to spend analysis.
• Ability to derive "data stories" from structured data elements to enable and drive decision making.
• Able to interpret complex data and distill down to meaningful and consumable elements.
• Excellent documentation skills, with high attention to detail and accuracy.
• Demonstrable knowledge of procurement and/or sourcing processes.
• Experience with VMS and/or eProcurement suite technology functionality to process requirements and Statements of Work (SOWs)
• Competency of contract terms and relationships between MSAs, SOWs and Purchase Orders.
• Foundational knowledge of the MSP value proposition, and its relation to management of services spend.
• Procurement concepts and basic negotiation skills.