Product Analyst

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Role Overview

The Product Analyst (PA) plays a critical role in advancing LifeStance's patient experience strategy by helping design and deliver product solutions that improve access, engagement, and outcomes across the patient journey. Partnering closely with Product Management, Engineering, Clinical Operations, and Data teams, this role translates patient and caregiver needs into actionable product requirements, insights, and delivery support.

This position sits at the intersection of product development and patient experience, contributing directly to initiatives that enhance patient access (e.g., scheduling, intake), engagement (e.g., digital touchpoints, communication), and continuity of care. The Product Analyst ensures that product decisions are grounded in data, informed by real patient workflows and behaviors, and aligned to measurable outcomes such as access, satisfaction, and care quality.

Success in this role means enabling teams to deliver intuitive, scalable, and compliant digital experiences that make it easier for patients to find, access, and stay engaged in care-while supporting LifeStance's broader mission to improve access to high-quality mental healthcare.

Compensation

$71,779 - $86,135/annually in addition to a competitive bonus plan

Responsibilities

• Core Product
• Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria
• Maintain and refine the product backlog in partnership with the Product Manager
• Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping
• Data & Analytics
• Query and analyze EHR, operational, and engagement data to inform product decisions
• Partner with Data/BI teams to define and validate KPIs tied to product performance
• Subject Matter Expertise
• Develop working knowledge of patient workflows (e.g., scheduling, documentation, billing, care coordination)
• Participate in workflow observation, user interviews, and stakeholder discovery sessions
• Collaboration & Delivery Support
• Act as a liaison between Engineering, Clinical Operations, Compliance, and IT
• Support agile ceremonies (backlog grooming, sprint planning, retrospectives)
• Track and communicate dependencies, risks, and action items across workstreams
• Documentation & Communication
• Maintain product documentation (process maps, decision logs, data dictionaries, system diagrams)
• Prepare release notes, training materials, and stakeholder communications
• Support the Product Manager with executive summaries, reporting, and meeting materials

Skills & Experience

• 1-4 years of experience in product analysis, business analysis, healthcare operations, or data analytics
• Strong ability to translate business needs into structured requirements
• Experience working with data (SQL, Excel, BI tools, or similar)
• Excellent communication and organizational skills

Preferred Skills

• Exposure to healthcare technology, EHR systems, or clinical workflows
• Familiarity with agile product development methodologies
• Understanding of interoperability standards (FHIR, APIs)
• Experience supporting UAT, process improvement, or workflow analysis

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Pay and benefits

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

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