Product & Technical Communications

We have expanded from voice into three main platforms

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How We Work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What We Offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the Role

You'll be responsible for

• Developing and articulating our long-term vision for the future of human-AI interaction, and what we’re building for developers and businesses.
• Shaping the narrative around our products (in particular ElevenAgents), connecting our capabilities to emerging needs and trends in the wider world.
• Leading storytelling and communications for top tier product launches, in partnership with product marketing, and running campaigns between launches to demonstrate the value our platform delivers.
• Owning our security, privacy, and safety communications, including managing incident responses as part of a cross-functional team.
• Producing superb written materials that advance our product story - including keynotes, talk tracks, social posts, and press releases - and creating scrappy product demos to show our technology in action.
• Building the profile of our technical and product leadership, developing novel points of view, and supporting them with media, social, and event appearances.
• Nurturing relationships with journalists, Substack writers, podcasters, technical creators, and other influencers who shape developer and enterprise buying decisions.

Requirements

We are looking for someone who has

• Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
• A record of leading significant launches, and running effective product campaigns in between them.
• Exceptional writing across different formats, with a talent for turning complex, technical topics into sticky narratives.
• Experience working with security, safety, and engineering teams, and managing incidents.
• Deep understanding of the independent media landscape and good relationships with some of the most influential commentators.
• A track record of excellence, be that building products, running superb campaigns, or some other entrepreneurial endeavor.

Location

• This role is remote-first, so it can be executed from anywhere on the US East Coast, with the ability to operate in GMT-5 to GMT-4 timezones required. If you prefer, you can work from our New York office.
• #LI-Remote