Production Supervisor

About the role

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company - where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines.

Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world - providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.

We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM
• A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE®
• A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM
• A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Position Summary

The Production Supervisor directly leads the Operations activities in the Production area and oversees direct reports. The Production Supervisor ensures manufacturing, filling, inspection, packaging, and labeling jobs are executed accurately with the highest quality, meet applicable cGMP requirements, and are completed on time per the production schedule. The Production Supervisor works with the highest degree of accountability and customer service to promptly ensure client needs are met.

Core Responsibilities

• Provide overall leadership and strategic direction to the Sterile Production team, aligned with the organization's core values, fostering collaboration, accountability, and a positive, creative team environment.
• Supervise a one-shift operation, spending at least 50% of available time on the floor with employees to ensure all batches meet the highest quality, exceed cGMP requirements, and follow all safety guidelines.
• Be gown qualified to supervise production in the clean room, and review and approve production batch records promptly.
• Ensure the production schedule is met by distributing workload against changing priorities in collaboration with the Quality, Supply Chain, MS&T, and Maintenance departments.
• Ensure sterile production operations are controlled and compliant - maintaining accurate batch documentation and SOPs, current personnel training, exact documentation templates, well-maintained and calibrated equipment, and high housekeeping standards.
• Evaluate and solve production problems by analyzing the issue, developing and testing solutions, and preparing summary reports and recommendations for management.
• Drive continuous improvement by completing work on time, identifying issues, and improving processes and procedures for manufacturing, filling, and packaging equipment.
• Write investigations and CAPAs for non-conformances and deviations, and write and maintain SOPs and manufacturing specifications.
• Develop and monitor KPIs to improve department metrics, including scrap, non-conformance, batch record errors, and plant efficiencies.
• Assist with hiring and disciplining staff as required, provide feedback, and support the company's safety program.
• Other duties as assigned.

Qualifications & Requirements

• High School diploma required; Bachelor's degree preferred.
• Must have 3-5 years of leadership experience in a cGMP-regulated environment and have worked in a pharmaceutical, biotechnology, or medical device manufacturing facility.
• Minimum of 3-5 years of experience in pharmaceutical or medical device manufacturing, preferably in a sterile environment.
• Ability and willingness to work and participate effectively in a team environment.
• Ability and willingness to maintain accurate and factual hard-copy and electronic records.
• Attention to detail, safety, quality, and customer requirements.
• Ability to communicate effectively verbally and in writing to subordinates, peers, and management.
• Ability to read information and apply what is described to situations that contain several details or processes involving several steps.
• Demonstrate a high level of personal motivation and initiative.

Position Type

• On-Site