Production Support Associate

About the role

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Department of Citywide Administrative Services (DCAS) seeks to hire a Production Support Associate to work within the Office of The City Record. The City Record is the official journal of the City of New York and is published each weekday, excluding legal holidays. The publication contains notices related to public hearings and meetings, court notices, property disposition, procurement solicitations and awards, agency rules, personnel actions, and other legally required public notices.

The selected candidate will provide administrative, production, and customer support services to assist in the daily operation of The City Record. Responsibilities will include, but are not limited to:

• Proofread the daily City Record and incoming submissions for accuracy, consistency, and compliance with publication requirements.
• Answer telephones and respond to inquiries from agencies, vendors, subscribers, and members of the public.
• Assist agency users with questions related to the City Record Online (CROL) submission system.
• Provide support to current and prospective vendors navigating City Record websites and processes.
• Respond to correspondence received through the CROL "Contact Us" portal.
• Prepare the monthly City Record Index.
• Enter and maintain records of all incoming notices in the City Record tracking database.
• Assist agencies with preparing, formatting, and submitting notices for publication.
• Review, edit, and process notices as needed to ensure compliance with publication standards.
• Process subscriber requests and distribute sample issues.
• Prepare invoices, process payments, and maintain related records.
• Coordinate weekly subscriber mailing lists and distribution activities.
• Prepare monthly performance indicators and operational reports.
• Package and organize City Record issues for archival scanning and records retention purposes.
• Perform data entry, filing, and other administrative support functions.
• Assist with special projects related to publication modernization, system enhancements, and operational improvements.

Only permanent employees in the civil service title of Clerical Associate or those reachable on the active list are eligible to apply.

To Apply

No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.