Program Manager-DOL
- Pay
- $165,000 – $175,000 per year
- Location
- Washington, DC (Remote)
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 8+ years
- Listed
- 30 days ago
Skills & highlights for this role
- DOL Public Trust suitability
- Agile
- FISMA Moderate compliance
- ServiceNow
- Jira
- risk management
Also useful
- Confluence
- SharePoint
- release management
About the role
TechSur is seeking a Program Manager to lead a lean, cross-functional team supporting the Department of Labor Office of the Chief Information Officer and Employment and Training Administration SWARAS operations, maintenance, security, database operations, reporting, help desk, release management, and moderate enhancements. This role serves as the primary customer interface for DOL OCIO/ETA stakeholders and is accountable for program performance, Agile governance, risk management, reporting, SLA oversight, quality control, transition, and stakeholder communications.
Key Responsibilities
- Provide day-to-day leadership for DOL OCIO/ETA SWARAS O&M, moderate enhancements, security compliance, Tier 1-3 help desk, reporting, and database support.
- Manage Agile program and project management activities aligned to DOL OCIO BAS standards, SDLCM, and Government performance expectations.
- Lead planning, status reporting, risk and issue management, quality control, communications, release coordination, and stakeholder engagement.
- Coordinate with OCIO, ETA program stakeholders, hosting providers, software providers, and other vendors to maintain service continuity and mission alignment.
- Oversee SLA compliance for incidents, service requests, production support, and escalation handling.
- Manage transition-in, onboarding, staffing coverage, remote CONUS operations, surge support, and 6 AM-8 PM ET coverage planning.
- Maintain customer-facing deliverables, meeting cadence, action items, metrics, dashboards, and executive reporting.
Required Qualifications
- 8+ years of federal IT program or project management experience, including application O&M, help desk, cybersecurity, or software sustainment programs.
- Experience supporting Department of Labor IT programs is REQUIRED
- Experience managing multi-application federal IT portfolios under FISMA Moderate and Agile SDLC frameworks.
- Experience leading cross-functional teams including DevSecOps, DBA, ISSO, help desk, QA/testing, and reporting resources.
- Experience with Jira, Confluence, SharePoint, Microsoft Teams, ServiceNow, status reporting, risk registers, quality control, and release coordination.
- U.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the Company
TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.
From TechSur Solutions's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Program Manager-DOL role at TechSur Solutions, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Program Manager jobs- Program Manager, OERQualified Health · United States - Remote
- Program ManagerStand Together · Arlington, VA
- Program Manager 1Ngc · United States-Massachusetts-Devens · $133k – $200k/yr
- Program ManagerCAE · Tampa, FL
- Program ManagerKatalyst Space Technologies · Broomfield, CO · $120k – $160k/yr
- Program ManagerCHAOS Industries · El Segundo, CA
Common questions
What is the salary for the Program Manager-DOL role at TechSur Solutions?
The Program Manager-DOL posting at TechSur Solutions states compensation of $165,000 – $175,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on TechSur Solutions's official career site.
Where is the Program Manager-DOL job at TechSur Solutions located?
Yes, this Program Manager-DOL opening at TechSur Solutions is listed as Washington, DC (Remote). Always check TechSur Solutions's application page for specific state eligibility or relocation policies.
What qualifications are required for Program Manager-DOL at TechSur Solutions?
For the Program Manager-DOL role, TechSur Solutions highlights 8+ years of relevant experience; experience with Agile, FISMA Moderate compliance, ServiceNow, Jira, risk management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Program Manager-DOL position at TechSur Solutions?
This listing links directly to TechSur Solutions's SmartRecruiters application page. You can apply directly on TechSur Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.