PROGRAM SPECIALIST II-DOE - 48001384

About the role

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• PROGRAM SPECIALIST II-DOE - 48001384
• Date: Oct 30, 2026

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• Requisition No: 886807
• Agency: Department of Education
• Working Title: PROGRAM SPECIALIST II-DOE - 48001384
• Pay Plan: Career Service
• Position Number: 48001384
• Salary: AGENCY TO UPDATE
• Posting Closing Date: 11/13/2026
• Total Compensation Estimator
• Tool
• Florida Department of Education
• Division of Finance and Operations
• Office of Student Financial Assistance
• Location: Tallahassee/Turlington
• Position Title: Program Specialist II (CS)

Salary Range

$40,320.81 to $42,336.85

About the role

Office Contact

This position performs intermediate-level work under the general guidelines and supervision of the within the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.

Duties & Responsibilities

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Identifies system issues and deficiencies and provides suggestions for improvement.

Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients. Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).

Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties. This includes explaining complex financial aid issues, interpreting policy, appeal consideration, and providing the supervisor with recommendations on eligible programs of study based on the interpretation of statutes, rules, regulations, and explanation of office procedures.

• Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.
• Evaluate program policies and operating procedures, and draft recommendations for improvements.
• Performs other duties as required.

Minimum Qualifications

Required Licensure/Registration/Certification/Experience or Education

• One year’s experience with student financial aid programs
• One year’s experience of working with students

Knowledge, Skills and Abilities

• Knowledge of student financial aid programs.
• Knowledge of state program statutes, rules, policies, and procedures.
• Knowledge of the principles and practices of administering educational programs.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to prioritize workload.
• Ability to develop various reports.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing
• Ability to plan, organize and direct program activities.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• Ability to interact courteously with others.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Educational Substitutions

• F.S. 112.219 – Substitution of work experience for postsecondary educational requirements.
• An associate's degree from an accredited college or University in can substitute for 2 years of direct experience.
• Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

Florida Department of Education Mission Statement

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida’s education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers – encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide

• Higher Student Achievement
• Seamless Articulation and Maximum Access
• Skilled Workforce and Economic Development
• Quality Services
• Florida Department of Education Home

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+
• Nine paid holidays and a Personal Holiday each year
• Student Loan Forgiveness Program (Eligibility required)
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Retirement plan options, including employer contributions (

Annual and Sick Leave Benefits

• Flexible Spending Accounts
• Ongoing comprehensive training provided
• Career Growth

Maternity and Parental Leave Benefits

Highly skilled, professional environment

Benefits

For a more complete list of benefits, visit:

• *We care about the success of our employees.
• *We are always improving our technology, our tools, our customer’s experiences and ourselves
• *We care about the success of our clients.
• *A rewarding experience for reliable, compassionate and professional employees.

Leave Information: (Cs)

Annual Leave: All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.

Sick Leave: Career Service employees earn 8.667 hours of sick leave credits per month.

Background Screening Requirement

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 Background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications.

No applicant for a designated position will be employed, contracted, or permitted to volunteer until the Level 2 screening results are received, reviewed and approved by the Department.

Level 2 background screening shall include, but not be limited to, finger printing for all purpose and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records checks through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

Selective Service System (Sss) and Requirement

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service (CS), or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

• Verification of Selective Service registration will be conducted prior to hire.
• For more information, please visit the
• Selective Service website.

Special Note

Please note that this position requires an on-site schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Telework is not available for this role.

Applicant Information & Hiring Requirements

Application Information: Your Candidate Profile (application) must be complete in its entirety.

Work History (in easy to review chronological order) Consists of

• Any position held by a State of Florida agency
• Any position held by a Florida University
• All periods of employment from high school graduation
• All periods of current or prior unemployment
• Gaps 3 months of more must be accounted for*
• Any Education
• Any Volunteer Experience
• Your resume and application must match
• *Gaps 3 months of more must be addressed
• you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.

Additional information

It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.

Include your supervisor names and phone numbers for reference checks or the contract information for your Human Resources office to verify current or former employment.

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming
• Veteran’s Preference, the candidate
• MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.

• If claiming
• Right to First Interview
• , the candidate

Additional information

MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.