Program Support Assistant

About the role

As part of the Iowa Department of Transportation, you’ll help advance our mission of Making Lives Better Through Transportation while modeling our five core values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception. The Iowa DOT is seeking a Program Support Assistant to help support this work.

Location: Ames, IA

Shift Requirements

Monday-Friday, 8:00 am-4:30 pm; flexible schedule available

What You’ll Do

• Administrative Coordination & Support

Additional information

Provide day-to-day administrative support for financial, equipment, purchasing, software renewal, and project-related activities. Coordinate information and activities across multiple stakeholders and ensure routine administrative processes are completed accurately and timely.

• Data Management & Reporting

Enter, update, review, and validate information in computerized systems and prepare recurring reports and tracking tools. Maintain accurate records and organize information so it can be readily accessed and used by staff and leadership.

• Tracking & Follow-Up

Maintain tracking systems for equipment requests, purchases, software renewals, and other assigned activities. Monitor deadlines and aging items, identify outstanding actions, and follow up with appropriate staff to keep work moving forward.

• Meeting & Communication Support

Coordinate meetings, prepare reports and supporting materials, document action items, and communicate information to finance teams, portfolio coordinators, project sponsors, and other stakeholders.

• Process Support

Follow established procedures for Workday transactions, purchasing activities, software renewals, and related administrative processes. Identify missing information or potential issues and routes items for appropriate resolution.

As a State of Iowa employee, you will be eligible for the following benefits:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance
• Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
• Opportunities for professional growth and development.
• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
• Optional 401A plan with employer contributions.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa – Apply now!

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job descriptionWithin a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.