Quality Assurance (QA) Specialist - Food Manufacturing

About the role

We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them.

Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class.

We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Location: 5041 W. 2400 S Suite 500. West Valley City UT 84120

Position Summary

The Quality Assurance Technician, reporting to the Food Safety Quality Assurance (FSQA) Manager, will inspect produced and procured foods to ensure adherence to company standards, regulatory body requirements, and/or both. Responsibilities include conducting tests, documenting defects, analyzing products, and monitoring procedures. This position requires the ability to stand for 8-10 hours daily in a cold environment (39°F).

Leadership Responsibilities in the Following Areas

• Monitor the food production process and product by sensory, weight control, and analytical methods to maintain product consistency and comply with established specifications including color, moisture, pH, weight, size, etc.
• Hold team members accountable to FSQA standards and procedures.
• Evaluate all finished product for compliance
• Perform and document all testing with precision and accuracy
• Identify, investigate, and communicate out-of-compliance situations and product standards to leadership team and the FSQA Manager

Requirements

• High school diploma or GED required. Bachelor's degree in Food Science, Manufacturing, or related field preferred.
• 1+ year(s) of experience in food manufacturing production is preferred
• Proficiency with computers and software (i.e. G-Suite, Slack, industry specific software, etc.)
• Excellent communication, and interpersonal speaking skills
• Strong decision-making, problem-solving, and organizational skills
• Able to lift, push, or pull up to twenty-five (25) pounds
• Able to stand, bend, lift, and move intermittently during shifts of 8+ hours
• Comfortable working in hot and cold temperature environments in kitchen, warehouse, and cooler
• Must be fluent in English (verbal and written)

Compensation & Benefits

Tovala uses market data, geography, and placement of internal employees to determine salary. Additionally, we offer all employees real ownership in the company in the form of a competitive equity package.

• Generous Paid Time Off (PTO) & Sick Pay benefits
• Comprehensive healthcare coverage we really invest in
• 401k with match
• Free Tovala Smart Oven and discounted Tovala meals
• Paid holidays and our winter facility shutdown where the facility closes for a week around Christmas and New Years
• Various other perks - recognition programs, continued learning stipend, casual dress code, Tovala swag, etc.