Quality Manager

Essentials Duties and Responsibilities

• Lead JPE to 3rd party AS9120 certification, and maintain JPE's AS9120 and ASA-100 certification by coordinating and leading on-site and virtual audits.
• Oversee self-audit program, scheduling and following up on self-audits
• Maintain JPE's corrective action process, including issuing corrective actions, escalating lack of response, ensure effectiveness of actions, and performing follow up reviews.
• Maintain JPE's procedures- schedule periodic reviews of procedures, review/approve all quality procedures, track training/change management of new/updated procedures, and maintain database of procedures.
• Manage customer returns process
• Review customer returns for trends and issue corrective actions as required.
• Ensure proper tracking for customer returns.
• As required, issue credits to customers after review.
• Monitor vendor quality performance, both inbound and landed customer quality. Perform on-site vendor audits as required.
• Ensure adherence to standards across all of JPE's business units.
• Ensure operational quality of all warehouse processes, including paperwork, visual inspection, and packaging. Track problems and address using corrective actions in tandem with warehouse team.
• Serve as on-site expert for warehouse quality - train staff to recognize defects, answering questions about certifications, trace, part conditions, visual inspections, or whatever else may arise.
• Coach warehouse team in improving inspection processes.
• Oversee drop-shipment quality.

Desired Qualifications

• Bachelors Degree in Engineering, Supply Chain, or related field.
• Experience in Aviation/Aerospace industry, preferably parts trading.
• Knowledge of aviation parts and certification requirements.
• ISO9001 experience.
• Six Sigma Black Belt or similar certification.
• Project Management
• ASQ or other certification desired.

Additional information

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.