Receptionist

About the role

The Receptionist will interact with management, employees, and clients on a daily basis. Professionalism, humility, and a courteous demeanor are essential, as is the ability to exercise discretion with confidential information. This exceptional person shall ensure that clients and management are provided with "high-touch" attentive service, in person or by phone, in addition to helping to build and maintain solid relationships by being the coordinator for clients and guests. This position shall report to the Office Manager.

Core Responsibilities

• To be informed and aware of all visitor and client arrivals, manage the welcome process to our offices, and coordinate host and visitor needs prior to arrival
• Deliver service excellence to all visitors, offering a flexible and positive approach to all interactions
• Answer all calls within 3 rings, return all voicemails and action all e-mails promptly
• To present a positive and polished image
• Be knowledgeable through seeking out accurate and up-to-date information at all times, reviewing details of each allocated event/meeting/ visitors for the coming day
• To manage the Reception Desk during office hours
• To ensure that the Lobby and Conference Room areas are presentable at all times

Qualifications & Requirements

Personal Profile

• Reception experience within a corporate, leisure, or hospitality environment
• Track record of providing quality service
• Strong interpersonal skills
• Highly organized; ability to handle multiple tasks and apply judgment to continually prioritize
• Strong Computer Skills (e.g., MS Office, customer relationship management systems, and team management software)
• Flexibility to deal with a fast-paced, diverse individuals and environment
• Excellent communication skills; both verbal and written
• Team player-POST

Additional Information

All your information will be kept confidential according to EEO guidelines.