RECORDS TECHNICIAN - 60075112

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• RECORDS TECHNICIAN - 60075112
• Date: Nov 10, 2026

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• Requisition No: 887465
• Agency: Children and Families
• Working Title: RECORDS TECHNICIAN - 60075112
• Pay Plan: Career Service
• Position Number: 60075112
• Salary: $34,760.00
• Posting Closing Date: 11/13/2026
• Total Compensation Estimator
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A GREAT OPPORTUNITY FOR YOU!

• Records Technician (Career Service)
• Department of Children and FamiliesTampa, FL
• Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

Monday - Friday 8:00 am to 5:00 pm

What you will do

In this position you will be responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline. Additionally you will follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and sta ff assignments.

How you will make an impact

• Print and review all abuse reports received from the Hotline and OTI requests called in from other counties. This requires coordination with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN).
• Review appropriate databases for the previous or open investigations and child family involvement with other family safety programs.
• Provide clerical support for a multi-function Family Safety Unit.
• Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline. *Case is then assigned in Florida Safe Families Network (FSFN) and CPI is notified.

This same procedure is followed for any Outof- town Inquiry Request that is received.

• Assign cases to CPI or CPI Supervisor.
• Package investigation information and conduct diligent searches.
• Archive case files and maintain rotation and case logs.

Qualifications

• High School Diploma or equivalent.
• Microsoft O ffi ce Suite experience.
• Two years of clerical experience preferred.

*Must be able to work occasional weekends and holidaysAdditional Information/Requirements:

• Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview.
• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview.

Knowledge, Skills, and Abilities

• Knowledge of the principles and techniques of e ff ective communication.
• Knowledge of the methods for organizing and presenting data.
• Ability to conduct meetings and to make presentations.
• Ability to collect, record and analyze data relating to records or operational procedures.
• Ability to utilize problem-solving techniques.
• Ability to prepare reports.
• Ability to make decisions in a timely manner.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate e ff ectively.
• Ability to establish and maintain e ff ective working relationships with others.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement "See Resume" in place of entering work history.

• If you experience problems applying on line, please call the People First Service Center at (877)
• 562-7287.

Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits.For a more complete list of benefits, visit fits.myflorida.com.Growth Opportunities:

• With 12,000 employees across the state DCF promotes opportunities and training for all.
• Our jobs are among the most challenging, complex, and di ffi cult in State government.
• They are also among the most rewarding.
• All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-su ffi cient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families.

In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results.

Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication.

High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.To learn more please visit flfamilies.com/.:.• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be a ff ected if you are re-employed with the State of Florida.

Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

• We hire only U.S. citizens and lawfully authorized alien workers.

Additional information

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

Selective Service

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective

Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:

Background Screening Requirement

• It is the policy of the Florida Department of Children and
• VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here

. All documentation is due by the close of the vacancy announcement.

• Location: TAMPA, FL, US, 33602
• TAMPA, FL, US, 33672
• TAMPA, FL, US, 33626
• TAMPA, FL, US, 33619
• TAMPA, FL, US, 33606
• TAMPA, FL, US, 33634
• TAMPA, FL, US, 34748
• TAMPA, FL, US, 33613
• TAMPA, FL, US, 33637
• TAMPA, FL, US, 33612
• TAMPA, FL, US, 33615
• TAMPA, FL, US, 33609
• TAMPA, FL, US, 33614
• TAMPA, FL, US, 33620
• TAMPA, FL, US, 33616
• TAMPA, FL, US, 33617
• TAMPA, FL, US, 33604
• TAMPA, FL, US, 33618
• TAMPA, FL, US, 33610
• TAMPA, FL, US, 33607
• TAMPA, FL, US, 33625
• TAMPA, FL, US, 33611
• TAMPA, FL, US, 33680
• TAMPA, FL, US, 33605
• Nearest Major Market: Tampa
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