Regional Operations Manager

About the role

Regional Operations Manager - Southeast Florida

Residential | Southeast Florida Region

Newly Created Position | Reports to the Area Vice President

Amli

Residential is introducing a new Regional Operations Manager position to provide flexible operational leadership and support across our Southeast Florida apartment communities. One week, you may be supporting a community through a leadership transition. The next, you could be helping a new manager get established, onboard employees through new hire orientation, or coordinating an important regional initiative. This role is ideal for an experienced multifamily professional who is adaptable, resourceful, organized, and comfortable stepping into different situations and making things happen.

Regional Operations & Interim Leadership

• Provide temporary onsite leadership and operational support during management vacancies, extended leaves, vacations, and staffing transitions.
• Help communities navigate operational challenges, identify priorities, and improve performance.
• Support lease-ups, property transitions, and periods of increased operational activity.
• Assist onsite teams with resident concerns, service recovery, and maintaining AMLI's operating standards.

Talent, Onboarding & Culture

• Work closely with the Area Vice President on regional priorities, special projects, reporting, and operational initiatives.
• Conduct property reviews, assist with audits, and follow up on operational improvement opportunities.
• Help implement new technology, procedures, and company initiatives across communities.
• Collaborate with onsite leaders and corporate departments to keep projects and priorities moving forward.
• Support onboarding and training for new employees and community leaders.
• Partner with HR, Recruitment, and Learning & Development on hiring initiatives, interviews, and talent development.
• Help identify and mentor high-potential employees preparing for future leadership opportunities.
• Coordinate regional training sessions, meetings, recognition events, and employee engagement activities.
• Support initiatives that strengthen teamwork, communication, and AMLI's culture across the region.

The Experience You'll Bring

Required Qualifications

• Minimum 4 years of multifamily property operations experience.
• High School Diploma or GED; bachelor's degree preferred.
• Spanish English bilingual
• Strong understanding of apartment community operations, leasing, resident relations, and property performance.
• Demonstrated ability to lead teams, manage competing priorities, and resolve operational challenges.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and adapt quickly to changing business needs.
• Proficiency in Microsoft Excel, Word, PowerPoint, and general reporting and administrative functions.
• Willingness and ability to travel regularly between AMLI communities throughout Southeast Florida, based on operational needs.
• Reliable vehicle or transportation for local travel throughout the Miami/Fort Lauderdale region

Benefits

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Apartment Rent Discounts
• Tuition Reimbursement
• Paid Time Off and Paid Holidays
• Employee Recognition Programs
• Professional Development and Career Growth Opportunities