Repossession Specialist M-F 8am-5pm
- Location
- Grand Rapids, MI · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 6 days ago
Skills & highlights for this role
- skip tracing
- repossession processing
- vendor invoice reconciliation
- negotiation of tow/storage/repair charges
- knowledge of collection laws
- Microsoft Office
- data entry
- verbal and written communication
- problem solving
- multitasking
Also useful
- credit lending principles
- risk management
- collections experience
About the role
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
General Function
Under moderate supervision, complete research utilizing skip tracing tools and process orders for voluntary, involuntary, and impound loan repossession assignments and reassignments while following all state and federal laws. Review and complete requests for repossession cancellations and redemptions. Review various additional repossession charges, including requests for additional towing, storage, or repair fees. Conduct research and approve, negotiate, or deny fees.
Responsible for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Essential Duties and Responsibilities
- Conduct research, utilize skip tracing tools, and evaluate data from multiple sources to make strategic actionable decisions
- Submit voluntary, involuntary, and impound repossession assignments/reassignments using multiple systems
- Monitor daily verbal and written correspondence regarding impounds, contact any third party that has possession of the Bank's collateral, and negotiate all storage/tow/repair charges.
- Accurately process and document all requests for repossession cancellations and redemptions.
- Reconcile and review vendor invoices to ensure agreed upon charges are paid and process adjustments to post repossession fees.
- Follow state and federal laws to protect both the Bank and the customer.
- Collaborative approach to identify and recommend solutions to issues.
- Consistently meet or exceed commitments as defined by leadership.
- Perform any other duties as assigned.
Minimum Knowledge, Skills and Abilities Required
- High school diploma or equivalent required.
- Minimum 2 years of collections, repossession, or equivalent work experience. Excellent verbal and written communication skills.
- Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook.
- Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy.
- Ability to work in a team environment, presenting a professional image and commanding the respect of peers and leadership.
- General knowledge of collection laws, regulations, principles of credit lending, and risk management.
- Utilizes a fair degree of independence and problem solving.
- Ability to multi-task and be flexible while managing change.
- Self-motivated, professional with strong organizational and problem-solving skills
#LI-EG1
About the role
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
LOCATION -- Grand Rapids, Michigan 49546
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Equal opportunity and legal notices
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
From Fifth Third's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Repossession Specialist M-F 8am-5pm job at Fifth Third located?
This Repossession Specialist M-F 8am-5pm position at Fifth Third is located in Grand Rapids, MI (On-site). Always check Fifth Third's application page for specific state eligibility or relocation policies.
What qualifications are required for Repossession Specialist M-F 8am-5pm at Fifth Third?
For the Repossession Specialist M-F 8am-5pm role, Fifth Third highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with skip tracing, repossession processing, vendor invoice reconciliation, negotiation of tow/storage/repair charges, knowledge of collection laws, Microsoft Office. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Repossession Specialist M-F 8am-5pm position at Fifth Third?
This listing links directly to Fifth Third's Workday application page. You can apply directly on Fifth Third's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.