Retail Sales Representative

Job Description/Scope

Develops new prospects and interacts with existing customers to increase sales of an organizations products and/or services Provides F2F Deployment support at our customer locations Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism Maintaining strong knowledge of new wireless products, accessories, pricing plans, promotions and service features Educating and engaging customers through product demonstrations Meeting sales objectives for wireless phones, services and accessories Handling all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders Handling phone inquiries from customers on billing issues, payments, upgrades, trade-ins, service changes returns High school diploma or equivalent 2-3 years of retail sales experience with key holder/cash handling responsibilities is preferred Excellent interpersonal, verbal and written communications skills and attention to detail Ability to multi-task in a fast paced team environment Computer proficiency Must be able to work a flexible schedule including evenings, weekends and holidays Ability to stand on feet all day.