Sales Coordinator

About the role

As an Event Sales Coordinator, you'll provide outstanding customer service in a fast-paced environment by working on small social event inquiries as assigned and assisting with a variety of inquiries about the venue, pickleball, events, etc. Event Sales Coordinators will have excellent verbal and written communication skills along with the ability to keep cool under pressure to ensure the Guests have an extraordinary experience. Working on nights, weekends and holidays may be required for this position, as well as assisting in the restaurant on an as-needed basis.

Responsibilities

• Demonstrate and believe in Chicken N Pickle's core values: Authenticity, Community, Connection, Integrity and Quality
• Demonstrates and supports a culture of diversity, equity and inclusion
• Manage inbound events inquiries that are assigned to you while building relationships for repeat business
• Contribute to the overall sales team goals by meeting and exceeding personal quotas, monthly, quarterly and annually
• Manage all assigned leads with a sense of urgency, accuracy and professionalism
• Maintain contacts in TripleSeat
• Follow up with inbound requests to see if they have made a decision
• Foster client relationships through ongoing communication to ensure repeat business or referrals
• Demonstrate the ability to negotiate and problem solve to close the sale
• Identify opportunities for selling/upselling
• Maintain and ensure the BEOs have all the required information
• Ensure property events meet the culture of their location and discuss any changes to better align with their community
• Maintain and ensure the BEOs for Property Events have all the required information
• Work with the Event Manager to execute property events as needed per the playbook
• Communicate with the Event Hostess and Event Manager on event details, changes/updates to allow for a successful event execution by Operations and the Culinary Team

Key Qualifications

• 2+ years previous experience in hospitality, restaurant or entertainment venue focus on events
• Ability to work in a fast-paced environment
• Excellent self-accountability for high personal standards of conduct and professionalism
• Ability to communicate effectively with guests, return guests, co-workers and management
• Flexible in approach; can readily adapt to business and team needs and changes
• Process oriented, highly organized, fast and accurate and able to work under pressure
• Excellent interpersonal and people skills as well as verbal and written communication skills
• Excellent computer skills and ability to learn new software programs
• Ability to multi-task and problem-solve
• Capable of managing multiple projects/programs simultaneously
• Ability to work evenings, weekends and holidays

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• 401K + Company match
• 20 days of PTO each year
• 4 Volunteer PTO days each year
• Thanksgiving and Christmas holidays
• Employee Perks

Compensation

Base Salary + Commission