Sales Coordinator

About the role

• City, State: Austin, Texas
• Title: Sales Coordinator
• Location: Austin TX
• FLSA: Non-Exempt
• Status: Full Time
• Reports to: Director of Sales
• Supervises: Property Sales Department

Job Summary

The Sales Coordinator provides administrative support to the Sales Department, managing room block inventories, detailing incoming functions, and qualifying sales inquiries. This role ensures the smooth flow of communication and paperwork, supporting the department's efforts to maximize sales and client satisfaction.

Essential Functions and Duties

• Provide general administrative support, including typing, answering phones, and handling correspondence.
• Manage room block inventories and group masters, input rooming lists, create reservation links, be the point of contact for reservation assistance for groups and business travel clients
• Qualify incoming leads and distribute leads to each seller based on market segment
• Assign leads in the sales system to the appropriate seller
• Audit the sales system for accuracy, space conflicts, and space control on behalf of the department director.
• Manage the flow of paperwork in and out of the sales management office.
• Maintain an organized filing system for reports and records of all events.
• Respond to client requests, complaints, and questions in a timely and courteous manner.
• Receive, sort, and distribute mail for the sales department.
• Handle faxing, photocopying, and other clerical tasks as needed.
• Monitor and manage office supply inventory, placing orders as approved by the Sales Department.
• Attend and take minutes during sales meetings, distributing them as necessary.
• Assist other administrative office staff during absences.
• Collect dates, statistics, and reports from staff and follow up on special assignments.
• Assist with the completion of special projects and other tasks as assigned by the department head.

Required Experience, Education, and Skills

• Previous administrative or sales support experience is preferred.
• Strong organizational skills and attention to detail for managing records and documents.
• Excellent communication skills, both written and verbal, for interacting with clients and team members.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Ability to prioritize tasks, manage time effectively, and work independently.
• Basic understanding of sales principles and the ability to assist with reports and audits.
• Ability to maintain a positive attitude and professional demeanor in a fast-paced environment.

Work Environment

• Primarily indoor office work, with frequent use of computers and office equipment.
• Must be able to walk, stand, and lift up to 20 lbs. as needed.
• Regular interaction with clients, team members, and vendors, requiring flexibility in communication and scheduling.
• Must be available to work evenings, weekends, and holidays as required to meet business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.