Sales Development Representative, Inbound

A Better Built World

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical W.J. O’Neil and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $78M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

What You’ll Do

• Be the first point of contact for inbound leads - demo requests, content downloads, and marketing-sourced leads - responding with a time-to-touch under 15 minutes
• Run qualifying and discovery conversations to surface prospect pain and tie it back to the relevant Miter modules
• Communicate Miter’s value proposition and business impact, booking qualified meetings (SALs) for Account Executives and managing clean handoffs
• Follow up persistently with every lead that no-shows or doesn’t self-book, re-engaging across phone, email, and other channels
• Partner closely with Marketing on campaigns and lead quality, and own your activity and pipeline metrics in Salesforce

What You’ll Need

• No prior experience required - prior SDR work, cold calling, or transferable experience from college (athletics, leadership, part-time sales) is a plus
• Highly organized - you can juggle a high volume of inbound leads and follow-ups, staying on top of every prospect without letting anything slip through the cracks
• Strong written and verbal communication - as the first point of contact at Miter, you’re energetic, personable, and make a great first impression
• A natural relationship builder who partners closely with AEs, asks sharp questions, and stays genuinely curious about every prospect
• Self-motivated and coachable, with a strong desire to build a long-term career in Sales
• Grit, resilience, and a strong work ethic - you bring consistent energy and bounce back quickly from a “no”
• A true team player above all - you win as a team and lift up the people around you

Our Interview Process

• Recruiter Screen
• Hiring Manager Interview
• Take Home Assignment
• Final Executive Interview

Our Benefits

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.
• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
• Flexible PTO: Take the time you need to recharge and be your best self.
• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
• Community: Company-wide and team-specific off-sites per year.

Hybrid Vs. Remote Approach

• We believe the magic of Miter comes from working side by side.
• We also believe in work flexibility.
• For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships.
• If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites!