Sales Operations Coordinator

Position Overview

This is a full-time, in office role in our Sales Department, reporting to our Vice-President of Sales.

The Sales Operations Coordinator owns the programs, systems, and reporting that keep our Sales Team running: Salesforce forecasting and pipeline discipline, KPI and bookings tracking with our premier manufacturer partners, and the rollout of the Rust Customer Success program. By owning this work and anticipating needs at an exceptionally high level, the Coordinator frees the VP of Sales, Regional Vice-Presidents, and Sales Support leaders to focus on vision and strategy so that we can reach our revenue and profitability goals.

The work varies from week to week based on the Sales Team's needs and the needs of the business, ranging from standing reporting cycles to one-off projects and administrative support. Success in this role means the numbers are accurate, the programs stay on schedule, and the Sales Team has what it needs before it asks - all delivered with a high level of efficiency, confidentiality, accuracy, flexibility, and positivity in order to support the initiatives of the Company.

Role + Responsibilities

The Sales Operations Coordinator will have the following primary responsibilities:

• Lead and coordinate Sales Excellence efforts, which include Endress + Hauser Salesforce forecasting, project pipeline and KPI management, and tracking key metrics (bookings, etc.) with other premier partners
• Coordinate implementation and execution of the Rust Customer Success program
• Meeting management, including scheduling, preparing agendas, taking notes, distributing action items, and following up as needed
• Communicating on the VP of Sales behalf both internally and externally
• Assist in the development and coordination of various activities, including new-hire onboarding, training, vendor visits, and other related items
• Coordinate activities with the Executive Assistant, Marketing, and other departments as needed
• Varying professional administrative tasks, including but not limited to calendar management and scheduling on behalf of the VP of Sales and Regional Vice-Presidents, booking appointments, research projects, coordinating travel, etc.

Qualification + Profile

• High school diploma or equivalent; Associate's degree preferred
• Excellent communication skills, in both written and oral form. This includes proficiency in spelling, grammar, and punctuation
• Strong computer skills and understanding of web-based applications, Google platform (Gmail, Calendar, Drive), Excel, Word, PowerPoint, etc.
• Proficient with Salesforce and other customer relationship management (CRM) systems
• Comfortable working with data - able to build and maintain reports, spot inconsistencies, and present findings clearly
• Familiarity with AI tools and a willingness to apply them to everyday sales support work
• Customer orientation and ability to adapt/respond to different personalities
• High organization skills, ability to multitask, prioritize, and manage time effectively
• Critical thinking and problem-solving skills
• Proactive and self-directed - anticipates what the team will need, takes ownership of projects, and moves them forward without waiting to be asked
• High Level of Discretion: This role will regularly work with confidential information

Benefits + Perks

• The security of working for a family-owned company
• A wide range of training opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Paid-time-off
• Life insurance and 401(k) savings with company match

Is this you?

• Are you looking to work for a growing company with a great culture?
• Do you enjoy working with a motivated team that provides the best solutions for its customers?
• Do you exemplify what great looks like?
• Do you enjoy solving problems?
• Do you accept challenges?

If you said YES to all these questions, then Rust Automation & Controls wants you to join our family!