Senior Credit & Collections Accountant

About the role

Working at Freudenberg: We will wow your world!

Responsibilities

• Accounts Receivable & Credit Management: Lead all accounts receivable, credit, collections, dispute resolution, and customer credit activities across assigned business units.
• Cash Flow & Working Capital Performance: Drive improvements in DSO, overdue receivables, dispute aging, and bad debt while supporting cash forecasting and liquidity objectives.
• Credit Risk & Compliance: Establish and enforce credit policies, approval authorities, and risk controls; serve as the primary liaison for audits, legal matters, and credit-related governance.
• Process Improvement & Automation: Optimize and automate AR processes, controls, reporting, and workflows to improve efficiency, accuracy, and customer experience.
• Business Partnership: Collaborate with Sales, Operations, Customer Service, and Finance to resolve receivable issues, influence customer terms, and support profitable growth.
• Team Leadership: Provide functional leadership to AR and Collections teams, establishing clear performance expectations, KPIs, and development plans.
• Transformation & Change Management: Lead AR-related system implementations, process enhancements, and organizational initiatives while driving adoption of new tools and best practices across the business.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 6+ years of progressive experience in Credit, Collections, and Accounts Receivable within a high-volume business environment.
• Proven success leading AR transformation initiatives, including process improvement, automation, and systems optimization.
• Experience working within a shared services environment, with the ability to influence stakeholders and drive results across functions.
• Demonstrated track record of improving cash flow, reducing past-due receivables, and minimizing bad debt exposure.
• Strong knowledge of credit risk assessment, customer credit management, and collections strategies.
• Advanced experience with ERP systems and AR processes; SAP preferred.
• Proficient in AR reporting, analytics, KPI development, and dashboard creation.
• Experience leveraging automation and digital tools to improve AR efficiency and controls.
• Advanced proficiency in Microsoft Office, particularly Excel, and credit management software.
• Strong communication skills with fluency in English, both written and verbal.
• Knowledge of Lean methodologies; Green Belt certification preferred

Freudenberg Residential Filtration Technologies Inc.