Senior Director, Product & Member Journey Analytics

About the role

Thank you for considering Progyny!

Progyny is seeking a Senior Director of Product and Member Journey Analytics to join our Medical Economics & Analytics (MEA) team. In this high impact role, you will serve as the key analytics partner to Product and Marketing leadership, aligning data initiatives with business goals, and collaborating cross-functionally to embed data-driven decision-making into core processes. This role will report into the GVP, Medical Economics & Analytics.

What you'll do

• Build and execute a comprehensive strategy for product analytics, including KPI development, dashboard creation and reporting frameworks to measure operational performance, efficiency and compliance.
• Serve as the primary analytics partner for Product leadership to translate data into strategic decisions and operational improvements.
• Own the member-journey analytics strategy, from enrollment through engagement, outcomes, and impact, identifying funnel drop-offs, defining meaningful member segments, and shaping cohort-specific initiatives that improve progression and shorten time to goal.
• Manage and mentor a high-performing team of analysts, fostering a culture of innovation and continuous improvement.
• Collaborate with Product, Technology and Clinical teams to integrate analytics into workflows and decision-making processes.
• Ensure alignment across analytics teams on data definitions, methodologies, and reporting standards to support enterprise-wide consistency.
• Uphold data governance standards, ensuring compliance with regulatory requirements and internal controls.

About you

• 10+ years of experience in analytics, with a track record of delivering results.
• Strong leadership skills, with experience leading company-wide initiatives and managing a team.
• Deep understanding of actuarial concepts, pricing, and risk management.
• Advanced analytical skills with proficiency in SQL, R or Python, and data visualization tools (Power BI, Tableau, Looker preferred).
• Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Strong problem-solving skills, with the ability to think creatively and develop innovative solutions to complex challenges.
• Ability to thrive in a fast-paced environment.

Additional information

Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Our perks

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
• Menopause and midlife care
• Health, dental, vision and life insurance options for employees and family
• Free in-person, virtual and text-based mental health and wellness support
• Paid time off, including vacation, sick leave, personal days and summer flex time
• Company equity
• Bonus program
• 401(k) plan with company match
• Access to on-demand legal and financial advice
• Learning and development programs to help you grow professionally
• Company social events to include annual volunteer day and donation matching
• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $170,000 - $190,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to.