Senior Executive Assistant

About the role

Fidelity will not provide immigration sponsorship for this position.

About the role

Senior Executive Secretary

The Team

In this role you will provide comprehensive support to executive level leaders and collaborate with peers as part of a central Executive Administrative team. The administrative team at Fidelity plays a vital role in the company's success, and individuals serving in these positions are recognized by their colleagues as key members of their group, department, or organizational team.

While you will function as part of a central executive assistant model, reporting to the head of Executive Administration, you will work directly with and provide support to leaders of the Enterprise Infrastructure and Operations (EIO) senior leadership team. You will also frequently partner with others across the business.

The Expertise and Skills You Bring

• Bachelor's degree strongly preferred, as well as 5 plus years of progressive work experience supporting high level executives.
• Excellent verbal and written communication skills including the ability to successfully interact with all levels of senior management, business partners, and employees.
• Polished executive assistant with professional maturity and previous corporate experience, preferably in a technology environment.
• Must have extensive experience with supporting multiple executives simultaneously, both domestic and international.
• Must have extensive experience managing multiple calendars, both domestic and international.
• Proven track record of working cooperatively and effectively with various personalities.
• Able to maintain a high level of confidentiality.
• Extremely detail-oriented with strong communication and organizational skills.
• Advanced proficiency in Microsoft Office suite of products and eagerness to develop expertise in these programs (Teams, Word, Power Point, Excel, etc.).
• Demonstrated ability to learn new skills and adapt to new technology.
• Strong ability to multi-task, react and think quickly.
• Self-starter with strong sense of ownership and involvement.
• Seek clarification or assistance when needed.
• Desire to work as a true partner with executives and anticipate needs.
• Willingness to get involved with the work of the larger team.
• Technology industry experience is strongly preferred.

The Value You Deliver

• Advanced management of complex calendars, travel booking, and expense processing
• Assisting with special projects related to the technology team.
• Back-up and assist other administrative team members to ensure consistent, effective administrative coverage.
• Comfortable with creating and/or editing Microsoft PowerPoint presentations, Word documents and Excel spreadsheets.
• Skilled in SharePoint and able to develop and maintain sites.
• Advanced support and coordination of meeting logistics, including developing/maintaining agenda, booking travel, arranging technical support, booking conference rooms, managing catering, etc.
• Complex travel booking (domestic and international) and expense processing.

Fidelity's Onsite Working Model

• Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles.
• Currently, some roles and locations require 100% onsite presence, while others require less.
• Onsite expectations are likely to evolve as the rollout continues.
• This transition does not apply to fully remote roles.