Senior HR Technology Solutions Analyst

About the role

701 Cool Springs Blvd, Franklin, Tennessee 37067

TruGreen accepts applications on an ongoing basis.

About the role

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

The Senior HR Technology Solutions Analyst serves as a functional expert and solution architect within TruGreen's HR Technology organization. This role is responsible for the design, configuration, testing, optimization, and support of HR technology solutions across the employee lifecycle.

While Workday serves as the organization's system of record, the role supports an integrated HR technology ecosystem and partners closely with HR, Payroll, Benefits, Shared Services, IT, and external vendors to deliver scalable, technology-driven solutions.

The ideal candidate brings strong expertise in Workday HCM and experience in Security and Reporting, along with a strong foundation in Agile delivery methodologies and testing practices.

Key Responsibilities

• Partner with business stakeholders to gather requirements and translate needs into scalable HR technology solutions.
• Design, configure, test, and support HR technology platforms and business processes.
• Serve as a subject matter expert for Workday HCM and related HR technology solutions.
• Support and optimize Workday functionality, including experience in HCM, Reporting, and Security.
• Develop user stories, functional requirements, process documentation, and solution designs.
• Create and execute test plans, test scripts, test scenarios, and user acceptance testing activities.
• Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
• Perform root cause analysis and resolve complex system and process issues.
• Design and maintain reports, dashboards, and data solutions to support business decision-making.
• Support system releases, enhancements, upgrades, and implementation projects.
• Ensure data integrity, security, compliance, and governance standards are maintained.
• Identify opportunities to streamline processes, improve user experience, and maximize technology investments.
• Other duties as assigned

Education & Experience Requirements

• Bachelor's degree in Information Systems, Human Resources, Business Administration, or related field, or equivalent experience.
• 3+ years of HRIS, HR Technology, or business systems experience.
• Advanced experience supporting Workday Security & Reporting required.
• Experience supporting enterprise HR technology platforms and integrated vendor solutions.
• Experience working in Agile delivery environments.
• Experience developing functional requirements, user stories, and process documentation.
• Experience creating and executing detailed test scripts and testing scenarios.
• Experience supporting system implementations, enhancements, and upgrades.
• Workday certification preferred in Security and Reporting.

Knowledge, Skills & Abilities

• Strong understanding of HR technology platforms, system configuration, and business process design.
• Experience with Workday configuration, reporting, and troubleshooting.
• Knowledge of Agile methodologies and software delivery practices.
• Strong testing discipline, including test script development and execution.
• Experience with HR data, reporting, analytics, and data governance principles.
• Excellent analytical, problem-solving, and root-cause analysis skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Demands & Working Conditions

Regularly required to

• Sit, stand and walk
• Use hands and arms to handle, feel or reach
• Speak and hear
• Use close vision abilities

Occasionally required to

• Lift or move up to 25 lbs
• Stoop, kneel, crouch or crawl

Additional information

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Noise level
• *Low to moderate
• Adverse Conditions
• *Minimal

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges $92,371.00 - $118,763.00

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range.

The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

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