Senior IT Systems Analyst

About the role

You desire impactful work.

You're RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

The Senior Systems Analyst is a hands-on technical role responsible for configuring and supporting SaaS applications, developing system integrations, and enabling data and reporting solutions. The role designs and maintains application configurations, business rules, workflows, identity and access integrations, APIs, and data mappings to support evolving business needs.

The Senior Systems Analyst also contributes to data transformation and reporting solutions. Working closely with business and technology teams, this role troubleshoots complex issues, supports testing and production releases, and helps ensure reliable, scalable, and well-integrated enterprise solutions.

Principle Duties

• Configure, administer, and enhance SaaS applications, including fields, forms, views, workflows, roles, permissions, access rules, and application reporting.
• Design and implement business rules, validations, calculations, triggers, workflows, and automation to support business processes and system requirements.
• Configure and support identity and access management capabilities, including SSO, SAML/OIDC, SCIM provisioning, and user, role, attribute, and group mappings.
• Develop and maintain data transformations and data models using dbt and related technologies, and create actionable reporting and analytics solutions with Power BI.
• Design, configure, and troubleshoot system integrations using APIs, REST/JSON, data mappings, and other integration technologies.
• Support application configuration releases, system testing, production deployments, troubleshooting, and ongoing production support.
• Utilize technologies such as SQL, Snowflake, Alteryx, and related data and integration tools to analyze issues and deliver technical solutions.
• Partner closely with business stakeholders and technology teams to translate business requirements into scalable application, integration, data, and reporting solutions.

Education

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent work experience - Required
• Master's degree in Arts/Sciences (MA/MS) - Preferred

Work Experience

• 6+ years systems analysis experience - Required

Skills and Abilties

• SaaS configuration: Fields, forms, views, workflows, roles and permissions, access rules, and in-tool reporting - Required
• Backend extensions and process logic: Business rules, validations, calculations, triggers, workflows, and automation - Required
• Identity and access: SSO, SAML/OIDC, SCIM provisioning, and attribute, role, and group mappings - Required
• Data and reporting: dbt transformations and data models, plus Power BI reporting - Required
• Integration and troubleshooting: APIs, data mappings, configuration releases, testing, and production support - Required
• Secondary skills: SQL, Snowflake, Alteryx, REST APIs/JSON, and data integration - Required
• Demonstrates working competency of technology stack associated with project solutions - Required
• Strong oral and written communication skills demonstrating ability to share and impart knowledge. Strong interpersonal skills. Ability to work well within a team environment and participate in department/team projects - Required
• Strong investigative, analytical and problem-solving skills. Strong data analysis skill. Ability to translate business needs and problems into viable/accepted solutions - Required
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions. Ability to be flexible when needed, take initiative, and demonstrate accountability - Required
• Ability to set goals and handle multiple tasks, clients, and projects simultaneously. Ability to appropriately balance priorities, deadlines, and deliverables - Required
• Ability to foster customer service as needed. Intermediate negotiating and persuasion skills - Required

• #LI-CW1
• #LI-Hybrid

What you can expect from RGA

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Additional information

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process.

This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions.

Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range

$89,310.00 - $134,870.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.