Senior Manager, Data Analytics

About the role

Senior Manager of Data Analytics

North - Remote (US)

Let's go North, together.

Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Job Overview

In this role, you will lead the design and delivery of automated data pipelines, standard methodologies for data analytics, database architecture, and strategic insights drawn from the company's data. Outstanding attention to detail, sophisticated computational and programming skills, and the capacity to rapidly develop and act upon in-depth knowledge of our business, products, and processes is crucial for success in this role.

You will be responsible for leading and developing a team spanning data engineering, business intelligence, and analysis to advance the enterprise data environment, including ownership of the operational health of the team's data integration infrastructure. This position will partner with Sales, Marketing, Operations, and Risk to improve customer acquisition, onboarding, customer service, and fraud detection.

This role is responsible for surfacing the team's impact to leadership through clear reporting and KPIs, and for establishing the long-term strategy and technical architecture as well as the short-term scope for the ongoing evolution of the enterprise data platform.

What You'll Be Doing

• Mentoring, motivating, coaching, and supporting a team of data engineers, business intelligence engineers, and business intelligence architects to achieve organizational objectives and goals
• Delivering and maintaining data services, interfaces, and real-time data pipelines
• Establishing strong CI/CD and GitHub practices for data pipelines, setting standards and mentoring the team toward more mature version control and deployment workflows
• Interacting directly with business and technology stakeholders to define future-state business capabilities and requirements, and translating those into detailed designs
• Maintaining the team's analytics and data integration platforms in partnership with the internal cloud team
• Managing the operational upkeep of that integration infrastructure, including starting and stopping services and installing and testing platform upgrades on the Ubuntu servers
• Partnering with platform architects to analyze the current environment, detect critical deficiencies, and recommend solutions for improvement
• Surfacing and communicating team accomplishments to leadership, including building KPIs and reporting that make team performance and impact visible

What We Need From You

• Bachelor's degree in a related field or equivalent work experience
• 7+ years of experience in data engineering, business intelligence, or a related domain
• 4+ years of hands-on management experience with a track record of hiring and growing teams as well as providing coaching and mentoring
• Exceptional leadership skills, with a proven ability to operate in a fast-moving environment
• Hands-on approach to closing gaps in data infrastructure and technical execution
• Ability to code in SQL & experience with ETL solutions (Informatica IICS and Qlik Replicate)
• Prior experience with Snowflake, AWS, Qlik Replicate, Informatica IICS, and HubSpot

What we offer

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Salary Range: $145,000 - $173,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Please note: North is a US-based company and no sponsorship is available for this position at this time.