Senior Manager, Operations

Position

Job Location: 811 Excellence Dr, Bentonville, AR 72716

Duties

Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required.

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required.

Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.

Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals.

Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development.

Minimum education and experience required

Master's degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 1 year of experience in operations, project management, or related experience OR Bachelor's degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 3 years of experience in operations, project management, or related experience.

Skills required: Must have experience with: Data Utilization: Leveraging various dashboards and analytical resources effectively (Excel, Tableau, PowerBi, Microsoft Suites; Metrics Design): Partnering with business and analytics teams to define, develop and deploy key metrics (Tableau, PowerBi, Excel, PMP Planning and productivity tools); KPI analysis, operational reviews and performance reporting (Excel, Visualization tools; PowerBi, Tableau); Developing Last Mile Delivery business operations mechanism and governance (Excel, PowerPoint, tableau); Developing performance reporting graphs, charts, tables for executive business reviews (Excel, Tableau, PowerPoint); App Feature & Launch Readiness Tracking and Executive-level reporting (Atlassian JIRA, AIrtable, Excel); Planning and coordinating standups, forums as needed for weekly updates on centralized initiatives (Scrum/Agile Master, PSM I, PMP); Project Management: Reporting and coordinating key initiatives (PMP); Program and Project Management using PMP aligned methodologies to centralize initiatives and program-level planning; Artificial Intelligence / GenAI prototyping for process improvements & optimization (AI Agents - Co-pilot, ChatGPT); Developing Artificial Intelligence / GenAI prototype for operational analytics and insight generation (AI agents - Co-pilot, ChatGPT).

• Employer will accept any amount of experience with the required skills.
• Rate of pay: $90,000.00 - 180,000.00/year. Additional compensation includes annual or quarterly performance incentives.

Benefits

• At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.

Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.