Senior Manager, Program Management

About the role

The Senior Program Manager leads complex, cross-functional programs that carry elevated business importance, technical complexity, execution risk, or leadership visibility.

The role drives disciplined execution, manages dependencies, prepares decision-ready governance inputs, and leads the recovery planning when programs deviate from commitments.

Key Responsibilities

• Lead complex programs or major cross-functional workstreams from initiation through launch.
• Manage integrated schedules, milestones, deliverables, risks, resource constraints, and business commitments.
• Drive recovery planning and corrective actions when programs are off track.
• Coordinate cross-functional deliverables and ensure program decisions translate into action.
• Prepare accurate governance, risk, launch readiness, and leadership review materials.

Strategic Responsibilities

• Provide program feasibility, timing, risk, dependency, and resource inputs to segment planning discussions.
• Identify risks that may affect broader portfolio timing, capacity, launch readiness, or customer commitments.
• Recommend program recovery options, schedule adjustments, mitigation plans, or escalation actions.
• Support PMO methods, governance adoption, and lessons learned from complex program execution.

Decision Authority

• Authorized to lead assigned complex program plans, risks, recovery actions, governance preparation, and cross-functional follow-up.
• Can recommend mitigation plans, escalation actions, and program recovery options.
• Escalates unresolved resource, timing, quality, or launch risks through PMO channels.
• Does not own segment PM people leadership, portfolio prioritization, or PMO operating model decisions.

Scope

• Assigned complex programs or major workstreams.
• Cross-functional execution across technical, product, supply chain, manufacturing, quality, finance, and business stakeholders.
• Program risk, recovery, governance, and launch readiness management.

Key Interfaces

• PMO Segment Leader for execution expectations, recovery plans, and escalation decisions.
• Lead / Principal Program Manager for portfolio-slice coordination or dependency management when applicable.
• Program team members and functional partners for deliverables, readiness, and issue resolution.
• PMO Operations & Capability Leader for governance standards, reporting tools, and portfolio data expectations.

Required Qualifications

• Bachelor’s degree
• 3 + years of experience leading complex programs, major projects, product development initiatives, and/or cross-functional workstreams
• 3 + years of demonstrated ability to manage schedules, risks, recovery plans, and stakeholder alignment

Preferred Qualifications

• Bachelor’s degree in engineering, Business, Operations, Program Management, or related discipline.
• Experience in NPD, PDP, Passport, stage-gate, manufacturing, or technical product development environments.
• Project management certification or formal PM training.
• Experience supporting leadership reviews or executive program updates.
• Strong communication, issue-resolution, and cross-functional leadership skills.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.