Senior Operations, Controls & Carrier Compliance Specialist

About the role

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers' compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

The Senior Operations, Controls, and Carrier Compliance Specialist will support special projects throughout RT operations, primarily associated with carrier contract adherence. This position will also support day to day support of our carrier compliance and control framework. This position works closely with IT teams, RT Brokerage and Binding management, and other Business Shared Service teams.

The position will need to be familiar with contracts (carrier contracts experience preferred), IT systems and will need to have strong analytical and problems solving skills. In addition, this position will assist with carrier audits and ad-hoc carrier requests.

The carrier audit process will require coordination of all internal and external parties and associated information requests throughout the audit process, while adhering to both internal and external deadlines.

Essential Duties and Responsibilities

• Conduct data analysis to support business decision making and business process improvement.
• Review carrier contracts to identify key terms that require system changes and coordinate with IT to facilitate and review updates
• Maintain appropriate documentation of the system setup and review process so that the necessary support is available for SOX and External Audit requirements.
• Understand existing financial, I.T, and operational controls and manage adherence to those controls, making sure documentation of controls are updated and communicated as necessary.
• Develop, document, implement, and communicate new controls where necessary as business needs for controls arise.
• Support the carrier audit function, including collaborating with various internal stakeholders to provide requested information, coordinate the audits timely and smoothly, as well as obtaining audit responses from internal teams as requested by the auditors.
• Perform special projects as needed to support the operations of the RT division.
• Other related tasks/teams may be assigned as needed.

Education/ Experience/ Skills

• Bachelor's Degree and 5+ years relevant experience required, preferably with an insurance organization, broker, or MGA
• Experience with compliance, audit or a similar background is desirable.
• Strong analytical, data management and decision-making skills.
• Contract review experience
• Organized, with exceptional attention to detail.
• Excellent interpersonal, presentation, and communication skills.
• Ability to work independently in an undefined work environment.
• Ability to take initiative, guide, and influence others toward goal accomplishment.
• Working knowledge of audit frameworks.
• Strong business acumen and deep knowledge of Microsoft Excel and Word.

Additional information

We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

Pay and benefits

The target salary range for this position is $72,000.00 - $90,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.