Senior Portfolio Enablement Lead

About the role

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The Senior Portfolio Enablement Lead is a strategic portfolio transformation role responsible for shaping and enabling Humana's portfolio operations, Agile Release Train (ART) design, and Ways of Working across the portfolio. Acting as a trusted advisor to senior executives (SVPs, VPs, and portfolio leaders), the role translates transformation strategy into scalable execution by diagnosing portfolio delivery challenges, guiding organizational design, and improving alignment, flow, and value delivery.

As a Senior Portfolio Enablement Lead, you will

• Partner with portfolio and organization leadership to develop and enable portfolio, aligned to enterprise portfolio operations to achieve portfolio initiatives their outcomes.
• Perform quantitative and qualitative assessments, including stakeholder analysis and change impact assessments, to develop data-driven change strategies for key stakeholder groups.
• Build and manage portfolio transformation roadmaps to drive executive buy-in and sponsor engagement across technology and business/product leadership and leadership to drive understanding and adoption of key changes
• Develop Release Train Engineers to our Humana Ways of Working and enterprise tooling subject matter experts for Agile Release Trains and Scrum Teams
• Measure effectiveness of change interventions through defined metrics and continuously evolve plans to optimize adoption outcomes
• Regularly report activity status to organizational, portfolio and transformation leadership; proactively escalate and help resolve risks and issues
• Partners with leaders to align all continuous improvement goals and objectives
• Partner with Release Train Engineers in the portfolio to monitor activity level of continuous improvement, adoption of Humana Ways of Working, risks patterns and additional support needed to achieve desired results.

The successful candidate would possess these skills

• Enthusiastic about continuous improvement with the ability to inspire and motivate others.
• A positive and forceful character, able to get and develop the best out of people through motivation and coaching.
• Very resilient, able to facilitate and support opposing views to provide a win-win for all parties.
• Well organized and self-motivated, practical, numerate and literate (good communication all round).
• Capable of handling a diverse range of initiatives and work with a diverse workforce.
• Facilitate and participate meetings on camera
• Ability to work independently and collaborate with SVPs and VPs, portfolio leaders, and Release Train Engineers, along with a team of peers.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead organizational optimized ways of working
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others at executive and peer levels
• Proven role-based career experience in SAFe environments as a Scrum Master, RTE, Enterprise Agile Coach, Enterprise Transformation Coach and standing up a portfolio to operating exceptionally
• Influence portfolio roadmap progress and risk mitigation by representing feedback and progress from the Agile Release Trains.
• Provide oversight to ensure ways of working adhere to enterprise standards for portfolio operations, tooling, adoption AI, security, and optimized process.
• Promote a mindset of enterprise thinking, focusing on long-term sustainability rather than point solutions.
• Mentor leaders, program and project managers, Product Managers, Architects, Product Owners and Scrum Masters on end-to-end, process-oriented designed and systems thinking.
• Identify areas with other functional leaders, associates, and customers to develop significant lean opportunities for improvement throughout the organization.
• Network with internal/external team members to bring best practices to lean projects and the organization.
• Develop, communicate and deliver training materials for Lean processes and principles, as well as other training materials as necessary.
• Provide education and mentoring to employees on Lean principles and techniques.
• Facilitates and leads the continuous improvement process by identifying training needs and providing training in problem solving methodology, problem solving workshops, Value Stream Mapping, etc.
• Ensure open communication throughout the site by creating a culture of transparency, ensuring leaders are not only informed but understand need actions or risk mitigation,
• Guide the development and maintenance of organizational goals, multi-layer objectives and metrics are being met to achieve the outcome, not the metric and the importance of data hygiene and practices to enable data-driven decisions.

Preferred Qualifications

• Bachelor's degree in business, Information Technology, or related field
• SAFe Program Consultant (ASPC) 6.0 (advanced level)
• Prosci Change Management certification
• Experience with Agile lifecycle management tools (e.g., Jira Align, Azure DevOps)
• Experience in healthcare or health solutions industry
• Experience in Software Development Lifecycle (SDLC)
• Knowledge of Product Development Lifecycle (PDLC)
• Mentoring and partnering closely with Product Management
• Experience in working in a Fortune 500 corporation

Required Qualifications

• Active SAFe® certification: SPC 6.0 (or obtained within 6 months of hire)
• 8+ years of related experience enabling business and technology portfolios, including experience working with senior leaders in an advisory capacity
• Strong understanding of Lean Portfolio Management and Agile, methodologies at scale
• Demonstrated change management expertise
• Demonstrated ability to support execution across value streams and complex initiatives
• Proven facilitation of Value Stream Identification and Value Stream Mapping to build value-based portfolios, Agile Release Trains and Teams.
• Proven ability to partner effectively with Technology, Product, Business, and Portfolio teams as their trusted guide and domain expert
• Excellent communication, facilitation, and coaching skills, mentoring skills with strong emotional intelligence
• Passion for improving consumer and associate experiences through continuous improvement

Interview structure for this role will be as follows

• 1 hour panel interview conducted by the team, the top 2 candidates for will then have a 30-minute panel interview with the IT Segment SVP/VP team the role will support

Limited Geography Remote - This is a remote position but located within a specific geography.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• This role participates in virtual meetings where active engagement is expected, and on-camera participation will be encouraged when appropriate.

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs.
• Humana reserves the right to require associates to upgrade their internet service if necessary.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours
• 40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.