Senior Program Manager - Windows Cloud

Overview

Are you looking for a role where you will impact the product roadmap and work with partners to drive usage and business growth for Windows 365 and Azure Virtual Desktop? If so, then we are looking for you!

The Windows Cloud Engineering team is building a Partner Acceleration Team (PAT) to engage with our product's most strategic partners to ensure they can deliver top-notch customer experiences with our products, while equally growing their own. We are looking for partner-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge to upskill partners with deep technical solutions, and build solid, collaborative relationships with their partners and create value for both the partner and Microsoft.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build trust with a targeted selection of complex and advanced partners to capture feedback and insights through the product development lifecycle.
• Independently contributes to identifying partners’ unmet or unknown needs for enhancements or development of multiple feature areas while working directly with partners and scope the impact and prioritization of their need.
• Bring together internal teams and external partners and engage in direct 1:1 (e.g., visits, interviews) partner engagements to solicit feedback and understand their experiences with Microsoft’s products and services.
• Maintain a broad understanding across multiple product areas working with partners.
• Help define and influence the long-term vision and strategy for the feature areas based on a deep understanding of partner needs.
• Influence and engage with cross-functional internal teams, external partners, including early adopting partners, leadership, and other key stakeholders to gather input and garner support for product/service vision, strategy, and roadmap for multiple feature areas.
• Provide thought leadership for questions and challenges from partners.
• Travel to and work on-site at partner locations as required.
• Embody our Culture and Values.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development.
• OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 4+ years’ experience in product/program/or channel management.
• 4+ years of navigating complex sales and business development stakeholders and relationships.
• Proven ability to forge solid relationships with partners (Business Decision Makers, CSOs and IT Leaders), speaking on behalf of engineering, helping them understand our value proposition and our services.
• Deep technical experience deploying, managing, or supporting at least one of the following technologies: Azure, Intune, Active Directory, Virtualization tools, Azure Virtual Desktop, Windows 365, or other similar technologies.
• Prior experience working directly with customers and/or partners to translate business needs into technical roadmaps and solutions.
• Experience with end-to-end product lifecycle development, having worked closely with other product managers, software engineers, and product marketing teams to deliver best-in-class customer/partner experiences.
• Experience identifying product gaps and advocating on behalf of customers and partners to improve products.
• Proven track record driving prioritization and tradeoffs of product improvements based on actual customer requirements and expected impact.
• A willingness to travel to and work on-site at partner/customer locations (as the position may require up to 25% travel).
• Demonstrated broad technical awareness & product knowledge across.
• Microsoft 365 endpoint/desktop management tooling and infrastructure.
• Microsoft desktop virtualization (Azure Virtual Desktop, Remote Desktop Services, Windows 365).
• Microsoft Azure technologies, particularly networking and compute.
• Demonstrated knowledge of software development methodologies.
• Experience working with highly regulated industries such as healthcare, finance, and government entities.
• #W+DJOBS
• #win365
• #w365
• #cxe
• #avd

Pay and benefits

Partner Enablement Program Mgmt IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.