Senior Representative, Brokerage Operations

About the role

Fidelity will not provide immigration sponsorship for this position.

The Role

The Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines.

• The associate will utilize internal as well as external systems and partner with various departments to settle FED related transactions.
• Responsibilities will include reviewing and processing exceptions and other tasks associated with FED Settlements.

The Expertise and Skills You Bring

• College degree preferred
• 2+ years of relevant settlement experience or 2+ years of brokerage operations experience required
• Knowledge of FED settlement systems (Bank of New York BDC, JP Morgan, CITI Bank)
• Understanding of industry regulations
• Attention to details while being efficient and effective
• Ability to communicate effectively with internal and external business partners
• Highly motivated with the ability complete assigned tasks in a timely and accurate manner
• Ability to work effectively in a team-oriented environment

The Team

The Operations and Services Group (OSG) provides superior customer service to Fidelity's brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients.

OSG manages tens of thousands of daily Federal Reserve settlement activities, including settling U.S. Treasuries, mortgage-backed securities, and other FED-eligible securities. OSG has a need for a Brokerage Operations Representative in FED Settlements. The FED Settlements team exists to ensure FED Settlements related transaction exceptions are resolved in a timely manner.

Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity's clients.

Fidelity's Onsite Working Model

• Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles.
• Currently, some roles and locations require 100% onsite presence, while others require less.
• Onsite expectations are likely to evolve as the rollout continues.
• This transition does not apply to fully remote roles.