Senior Resident Consultant
- Pay
- $19 – $21 per hour
- Location
- Champaign, IL · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Listed
- 22 days ago
Skills & highlights for this role
- driver's license
- customer service
- sales
- tour scheduling
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
What you’ll do
The Resident Consultant will assist with the completion of daily Residential and leasing operations. The essential functions of this position are listed below:
- Provide courteous and professional service to residents and visitors, including greeting them in office, answering phone calls and emails, and booking tour appointments.
- Schedule and conduct tours of units with residents wishing to transfer for the following lease term and complete the necessary follow-up procedures
- Handle Renewals and Renewal Transfer Requests promptly and effectively
- Manage Subleases as delegated by the Resident Services supervisor with speed and efficiency
- Brainstorm, plan, and execute Resident Events, ensuring deadlines are met on time in collaboration with the RSM
- Routinely tour the properties to assess cleaning or maintenance needs
- Support the Leasing Team with seasonal events, such as assisting with parking leases, key creation, and audits
- Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions.
What you'll bring
- Associate’s degree or equivalent experience
- 2 years of relevant sales and customer service experience
- Valid driver's license; driving is a requirement
Additional information
Our Resident Consultants must be dependable and client-focused. The position requires availability to work varying shifts between 8:00 a.m. and 6:00 p.m., including some weekends, based on operational and staffing needs.
Compensation & Benefits
- Hourly starting rate - $19-$21 per hour - commission eligible
- Comprehensive benefits package, including health, dental, vision, and life insurance
- Paid time off and holidays
- Paid day off for your birthday
- 401(k) with company match
- Paid weekly
The starting hourly range for this position reflects a good-faith estimate of compensation at the time of this posting. The final compensation offered to a candidate may vary based on several factors, including but not limited to the candidate's experience, education, skills, and other qualifications relevant to the role.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for this position.
About JSM Living
JSM is a growing real estate, leasing, development, and investment firm hiring a full-time Senior Resident Consultant to support our Resident Services department. We are looking for a candidate who is service-oriented, team-minded, and passionate about creating a positive living experience for residents.
From JSM Living's careers page, first listed on Rolev.ai on October 19, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Senior Resident Consultant role at JSM Living?
The Senior Resident Consultant posting at JSM Living states compensation of $19 – $21 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on JSM Living's official career site.
Where is the Senior Resident Consultant job at JSM Living located?
This Senior Resident Consultant position at JSM Living is located in Champaign, IL (On-site). Always check JSM Living's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Resident Consultant at JSM Living?
For the Senior Resident Consultant role, JSM Living highlights 2+ years of relevant experience; experience with customer service, sales, tour scheduling. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Resident Consultant position at JSM Living?
This listing links directly to JSM Living's Rippling application page. You can apply directly on JSM Living's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.